We are a well-established Italian restaurant located in the heart of Bundoora, dedicated to delivering exceptional dining experiences with authentic Italian cuisine and warm, attentive service. We are seeking a passionate and experienced hospitality professional to lead our front-of-house operations.
Position Overview:
We are looking for an experienced Waiter/Waitress with a minimum of 3–4 years of full-time experience as a Venue Manager or Front of House Manager in a fast-paced restaurant environment. The ideal candidate will have strong leadership skills, excellent customer service abilities, and be confident managing bookings, team coordination, and floor operations.
Key Responsibilities:
- Manage daily front-of-house operations including table service and bookings
- Lead and train front-of-house staff to maintain service standards
- Ensure outstanding customer service at all times
- Coordinate with the kitchen and bar to ensure efficient service flow
- Manage reservations and walk-in traffic efficiently
- Handle customer feedback and resolve issues promptly and professionally
- Monitor and maintain dining area cleanliness and presentation
Requirements:
- Minimum 3–4 years of full-time experience as FOH Manager or similar in hospitality
- Proven ability to manage staff and provide excellent table service
- Strong communication and interpersonal skills
- Familiarity with POS systems and table booking software
- Current RSA (Responsible Service of Alcohol) certificate — or willing to obtain within one month
- Availability for evenings and weekends
What We Offer:
- Competitive salary based on experience
- Supportive and friendly team environment
- Opportunity to work with a reputable venue and grow your hospitality career
How to Apply:
If you're ready to bring your experience and passion for service to a dynamic team, please attach you resume to this ad.
Job Types: Full-time, Part-time, Casual
Pay: $25.00 – $35.00 per hour
Expected hours: 20 – 30 per week
Experience:
- Restaurant management: 2 years (Preferred)
- wait staff: 1 year (Preferred)
Licence/Certification:
- RSA (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person