Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
This role delivers exceptional workplace experiences onsite with a banking client, serving as the primary point of contact for staff and visitors. You will oversee daily operations, ensures compliance with standards, and drive engagement initiatives.
The position interfaces with various stakeholders, including service partners and occupants, to maintain consistent service delivery across the portfolio.
Snapshot of the role:
- Deliver exceptional workplace experiences
- Serve as primary point of contact for staff and visitors, managing front-of-house operations
- Oversee day-to-day service delivery, ensuring compliance with standards and procedures
- Implement and drive client engagement strategies and operational experience initiatives
- Coordinate and support events, activations, and site tours
- Manage internal communications to enhance workplace culture and employee engagement
- Interface with various stakeholders, including service partners and occupants Ensure operational requirements are met, addressing concerns and maintaining health and safety standards
What we are looking for:
We're seeking a strong communicator with a passion for quality and attention to detail. The ideal candidate is self-motivated, adaptable, and thrives in a fast-paced environment, demonstrating the ability to handle stress effectively. They should be a goal-oriented team player who exhibits honesty, embraces new ideas, and isn't afraid to challenge the status quo.
- Motivated self-starter with a strong customer service orientation
- Proactive with keen attention to detail and ability to balance multiple priorities
- Excellent verbal and written communication skills
- Adaptable in a fast-paced working environment
- Strong organisational and administration skills
- 1-2 years’ experience in hospitality, customer service, or related field
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ447221