Administrative Officer

Chisholm Institute - Frankston VIC

Frankston VIC

You will be accountable for providing customer service, administrative and operational support to the Art and Design business area.

In this role, you will focus on providing a customer service, administrative and professional support and service as well as responsibilities for any allocated specific activities and projects.

Your key accountabilities will include but is not limited to:

  • Coordinate and follow up on student enrolment enquiries
  • Provide a high level of customer service to students, customers and staff
  • Assist with the coordination of internal and external events such as Award Ceremonies, Exhibitions, Expos, Conferences and functions
  • Assist in the preparation a range of regular and adhoc reports, documentation, papers and submissions
  • Provide support in the use of procurement and reconciliation finance systems including invoicing and purchase orders
  • Provide assistance with meeting support including room booking, preparation, minutes, agendas and document dissemination.
  • Undertake administrative and related duties as required to ensure best quality of support and service for the students, customers and staff
  • Maintain and process documentation, records and data, in accordance with agreed procedures and standards


You will have relevant tertiary qualifications in Business Administration or related disciplines or equivalent experience in a similar role.

You must be able to ‘hit the ground running’. Crucial to your success you will have proven experience in providing high level administrative support in a complex and demanding working environment. You will have the ability to quickly develop rapport with key stakeholders and staff in a collaborative and innovative environment.

You are highly motivated, with exceptional communication skills, your personal style is flexible and collaborative with the ability to contribute to team capability and operate as part of a high performing team.

Experience and advanced knowledge of Microsoft Office including MS Excel, MS Word, PowerPoint is a must. Highly regarded will be CRM and Strata experience, proven experience with preparing and scheduling student enrolments as well as post-interview follow-up.

Aboriginal and Torres Strait Islander people are encouraged to apply.


At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you.


Applications for this position close 9am Monday 18th May 2020.

Applications should include:
  • a covering letter
  • curriculum vitae
  • contact details of three (3) referees

Appointment to this position is subject to satisfactory completion of Safety Screening requirements including but not limited to:
  • valid Employee Working With Children Check
  • National Police Check
  • International Police Check (if applicable)
  • verification of unrestricted work rights in Australia, eg citizenship, passport or birth certificate
  • certified copies of qualifications and transcripts

If you have any questions regarding the position or require further information please contact Rachel Hunter, Operations Manager, Art and Design on +61 3 9238 8404.

Chisholm Institute reserves the right to withdraw an advertised position at any stage. Position Discription Opens in new window
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