Barring Djinang VET Graduate Program - Student and Staff Support Assistant

Victorian Public Sector Commission - Geelong VIC

Organisation
The Gordon Institute of TAFE

Branch/Division
Education

Position Title
Student and Staff Support Assistant

Role Description
This role will assist with providing pathway information and support to prospective Aboriginal and/or Torres Strait Islander students at The Gordon. It will support Aboriginal and/or Torres Strait Islander students through the enrolment process, including online application and enrolment procedure as well as providing information on course options, course fees, fee structure and fee wavers. The role will also provide administration support to other Aboriginal Liaison Officers, track and report on Aboriginal and/or Torres Strait Islander student withdrawals, completions and post-study outcomes. A key feature of this role will be to promote the role of Kitjarra wurrun-ngeen amongst Gordon staff, students, community groups, government agencies, and education providers.

Existing Skills

The role requires:
1. Evidence of good customer service skills.
2. Ability to communicate complex information.
3. Ability to plan and prioritise own work.
5. Ability to work under supervision and as part of a team.
6. Ability to produce written reports, adhering to deadlines.

Additional comments or considerations
Full training and induction will be provided to the successful candidate.

Location
At The Gordon' City Campus, Geelong

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