Customer Service Officer

Singapore Flyer Pte Ltd. - Victoria

Victoria

Singapore Flyer Pte Ltd.

Customer Service Officer

Job Responsibilities:

  • Assist guests who call the Singapore Flyer hotline with their enquiries
  • Manage the Guest Services Lounge
  • Meet and greet guests who purchase premium packages that uses the Guest Services Lounge
  • Manage feedback received from guests in person, via phone and email
  • Collate feedback statistics into weekly and monthly reports for submission to HOD
  • Rotating shift work is required;
  • Any other duties as assigned by superior
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