Customer Service and Sales Representative

TSA Group - Remote in West Perth WA 6005
$46,650 - $48,000 a year

Company Description

TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines.

TSA is looking for passionate customer service professional to support one of Australia’s leading electricity and gas company. With an impressive customer base of over 1 million gas and retail customers across Australia, our client has remained ahead of the industry by simplifying energy for their customers, offering affordable innovative solutions and giving back to the community through renewable energy solutions.

What Your Day Will Look Like

You will make and receive calls from new and existing customers all over Australia, and discuss their energy services. We will teach you everything you need to know about being a call centre representatives and how we are connecting with customers Australia wide.


  • This is a Full Time role, 38 hours per week with shifts Monday – Friday
  • You will be required to work 1 Saturday each month - you then get a day off in the week to substitute this
  • Our hours of operation are 6am to 6pm
  • The position is based in our Head office in Perth. Please note this role is only open to candidates based in WA who are able to attend the office.
  • Full, paid training will be provided
  • Once probation is passed, you will move to a hybrid work model, working from home and in the office
  • Training will commence on the 18th of July, or earlier for the right candidate.

What incentive can you achieve?

  • Team members are taking home on average between $100 - $300 in commission per fortnight on top of their base meaning you earn over your base salary

Perks of the Job

  • Hybrid work options available once probation is passed – work from home and in the office
  • Continued support through one on ones coaching and group training
  • We promote our leaders, trainers and coaches from within so TSA is a great organisation to grow and develop
  • % discounts at local cafes and gyms
  • Daily prizes and rewards in forms of cash, tech prizes and time off
  • Retention bonus each year


$46,650 + Super + Incentives, rising to $48,000 + Super + Incentives once probation is passed.

Are You Ready?

No experience necessary as full training is provided, you just need a passion to deliver exceptional customer service. We are looking for a can-do positive attitude, and someone who is always ready to try new things and grow with TSA.

If this sounds you, please submit your resume and we will be in contact!

This role is subject to a police clearance and background checks.

Check out our social media pages:

  • Website:
  • Instagram: tsa_group_
  • LinkedIn:

Job Type: Full-time

Salary: $46,650.00 – $48,000.00 per year


  • 8 hour shift

Supplementary Pay:

  • Commission

COVID-19 considerations:
In response to mandated government guidelines, for all employees to be working in office, applicants must be fully vaccinated by day of commencement.

Expected Start Date: 18/07/2022

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]