Retail Store Team Member

Lindt & Spr√ľngli - Victoria+1 location
Full-timeWeekend availability +1
  • Ongoing professional development through the Lindt Retail Academy
  • Awarded Best Learning & Development Program 2019
  • Leading Global premium chocolate manufacturer
  • Great location at DFO Southwharf Centre

We are Lindt – The nation’s favourite chocolate brand and leading premium chocolate manufacturer! Our Chocolate Cafés and Chocolate Shops are the ultimate showcase for our brand and our products. We aim to deliver the ultimate sensory and indulgent chocolate experience in a truly memorable environment that ensures every customer leaves our shop with a Chocolate Smile and a bag full of Lindt enjoyment!

About the role

As a Full Time Team Member you will:

  • Champion the Lindt culture, putting your team and customers first
  • Deliver great customer service, welcoming everyone with a warm smile
  • Handle cash and provide retail assistance to customers
  • Assist to ensure our store and products maintain the premium quality of Lindt
  • Work closely with your Store Manager to maximise performance
  • Assist the Store Manager to lead, train and manage a team
  • Create unique moments with our customers while you offer samples
  • Create loyal customers through enthusiasm and engagement
  • Potentially perform higher duties as a Supervisor when required, which may include ordering, inventory management, store open/close, team supervision

What we're looking for

  • Passion for Chocolate
  • Demonstrated customer focused experience in a store or café
  • A positive, passionate and reliable team player, willing and capable to work across all aspects of the store
  • Professional communication and interpersonal skills
  • Ability to quickly develop great product knowledge and be confident to share this with our customers
  • Demonstrated cash handling experience with attention to detail and accuracy
  • A friendly team player with patience, energy, enthusiasm and passion
  • Neat, professional grooming befitting of a premium chocolate image
  • Potential to demonstrate delegation and deployment skills across the store
  • Basic computer skills
  • Valid right to work in Australia
  • Able to be flexible with your hours of work to suit our fluctuating business needs, including weekends, public holidays and late trade.

Why join us

Lindt is an energising place to work full of passionate people. We have been recognised as an employer of choice and offer excellent career opportunities, ongoing training and development, competitive pay rates, recognition programs, and employee benefits. You’ll also work in an environment where people with commitment, drive, initiative and entrepreneurial spirit work as a team to reach outstanding results.

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