Team Leader

Queensland Government - Brisbane QLD

Brisbane QLDPermanent

  • Manage, implement and monitor the delivery of accommodation support and respite services to people with an intellectual disability, ensuring high quality, consistent service provision in accordance with Disability Service Standards and a quality management system. • Provide leadership and supervision to a number of operational service delivery staff in accordance with human resource management policies, procedures and practices to ensure the delivery of high quality, 24 hour support to people with an intellectual disability who access services from the department. • Develop effective working relationships with key stakeholders including people with a disability, families, guardians, other government and non-government agencies. • Monitor the implementation of all relevant legislative requirements, departmental policies and guidelines. Your suitability for this role will be assessed against these five (5) core capabilities as they relate to this role, and also include one (1) technical/role specific capability. These are outlined below: • Supports strategic direction - you identify the relationship between organisational goals and operational tasks and communicate these effectively to others. • Achieves results - you commit to achieving quality outcomes by adhering to legislative requirements, policies and procedures and develop capabilities to meet performance expectations. • Supports productive working relationships - you develop and work effectively to maintain positive relationships with service users, staff, stakeholders and external networks. • Displays personal drive and integrity - you treat people fairly and equitably and are transparent in your dealings. • Communicates with influence - you approach negotiations confidently and with a clear understanding of key issues. You will encourage others to participate and commit to mutually beneficial outcomes. • Technical/role specific - you will be rostered to after-hours “on call” and weekends as per negotiation and agreement with your manager.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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