Apple - Bondi NSW
Summary Posted: Nov 27, 2021 Role Number:114438198 Do you love how it feels to help others? After customers purchase our products, you’re the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about other Apple devices, you’re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Both full-time and part-time jobs are available. Key Qualifications
- Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
- Flexibility to regularly rotate through different technical specialities and skill sets
- Ability to thrive on change as products evolve
- You have excellent time management skills and can make decisions quickly.
- You maintain composure and customer focus while troubleshooting and solving issues.
- You reassure customers when delivering product diagnoses and potential solutions.
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]
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