APS5 Policy and Program Officers

Department of Communications - Australia


A little bit about us

Our aim is to create an environment in which all Australians have access to high quality communications services. We are an inclusive and supportive workplace that values, respects and promotes diversity.

The Communications Services and Consumer Division focuses on policy, regulation and programs to supplement the commercial provision of infrastructure to provide positive consumer outcomes. This includes safeguards to provide access to post, telephone, payphone and broadband services nationally, protect vulnerable members of the community, such as users of the National Relay Service and Priority Assistance, deliver timely connection and repair times, and expand mobile coverage and other communications solutions in regional, rural and remote Australia. The Division also oversees the Australian Communications and Media Authority.

The Regional Communications Branch provides strategic advice, including policy and program leadership, to support both the Minister for Communications, Cyber Safety and the Arts and the Minister for Regional Services, Decentralisation and Local Government to deliver the Government’s regional communications objectives. In particular, the Branch has overarching responsibility for regional communications policy, the Mobile Black Spot Program, the Regional Connectivity Program and regional broadcasting transmission issues.

The opportunities we have available

We are seeking talented and enthusiastic policy and program professionals to fill various APS5 positions in the Regional Communications Branch.

The positions would suit officers seeking to expand their stakeholder engagement, program design and writing capabilities. You will have the opportunity to develop a strong understanding of the challenges of providing telecommunications services in rural and remote Australia, and the ways in which improved telecommunications services can improve the lives of people living, working and travelling in regional Australia.

The positions require good problem solving skills, stakeholder engagement and the ability to provide clear advice to senior officers and Ministers on policy and program development and implementation. You will work closely with other Branch members on significant projects, and develop strong working relationships with a wide range of internal and external contacts. The roles will involve a variety of work, including stakeholder management, contract administration, policy analysis and development, and regulatory reform.

What will you do?

The roles involve working in a fast paced environment focusing on the implementation of regional communications infrastructure policy and programs. You will have the opportunity to develop internal and external stakeholder partnerships, assist with the development of new infrastructure programs and influence the development of regional communications policy. We play a key role in assisting the Government to improve mobile and broadband connectivity in regional, rural and remote Australia. In this role you will be required to perform duties in accordance such as:

  • Assist in the provision of accurate research, analysis and advice on regional telecommunications policy issues, as well as the administration of grant funding arrangements.
  • Maintain an awareness of work and developments within the wider Branch, Division and Department, as well as changes in the broader strategic environment, with implications for the work of the section.
  • Draft policy documents including reports, briefings (e.g. QTBs, Estimates briefs, meeting briefs, ministerial submissions etc.) and Ministerial correspondence for review by executive level and Senior Executive staff.
  • Liaise and build relationships with internal and external stakeholders, including anticipating and responding to stakeholder needs and expectations.
  • Contribute to the development of team objectives for short term tasks and strategic planning for longer-term initiatives.

This recruitment process will also be used to establish a merit list for future APS5 opportunities in the department, both ongoing and non-ongoing.

Who are we looking for?

These positions require good problem solving skills, stakeholder engagement and the ability to provide clear advice to senior officers and Ministers on program development and implementation. You will be required to perform duties in accordance with the APS Values and Code of Conduct. You will be required to:

  • Demonstrate the skills and ability to work with limited supervision to deliver projects, undertake procurement and/or grant processes as needed and manage the contractual and financial requirements of the grants.
  • Demonstrate analytical skills including the ability to problem solve, assess organisational impacts, risks and benefits.
  • Produce written communication that is clear, concise and is readily understood by the intended audience.
  • Build relationships and partnerships with a broad range of stakeholders.

A strong interest in regional telecommunications issues will be well-regarded.

Eligibility requirements

Employment with the Department of Infrastructure, Transport, Regional Development and Communications is subject to conditions prescribed within the Public Service Act 1999 including:

Citizenship: To be eligible for employment with the Department of Infrastructure, Transport, Regional Development and Communications, applicants must be an Australian citizen. Only in exceptional circumstances will the department consider waiving this requirement.

Health Assessment: The preferred applicant may be required to undergo a medical examination conducted by the department’s preferred medical provider.

Security Clearance: The successful candidate must be able to obtain and/or maintain a security clearance at Baseline. You must be willing to disclose all relevant and required information. You must have lived in Australia, or have a checkable background, for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.

How to apply

Applications for this opportunity close at 11:30pm AEST, Thursday 2 July 2020.

In applying for this position, you are not required to address individual selection criteria. Rather, you should provide a statement of no more than one page outlining your background, capabilities and experiences, and how these align with the advertised role. You should also provide a CV, to a maximum of 4 pages. The capabilities and behaviours required to be successful for this role are identified in the ‘Who are we looking for’ section.

Your application should be received through the department’s online recruitment system. Applications via Indeed will not be accepted.

If you experience any issues with the system please contact the Recruitment Team on 02 6271 1283 or via email to [email protected] to discuss an alternative way to submit your application.

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Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]
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