The role
The Assistant Housekeeper is responsible for assisting in the overall operation of the Housekeeping Department via planning, coordinating and supervising staff and services to ensure hotel operations run efficiently and effectively to meet Crown service standards. At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate company core values and consistently create an environment where behaviours demonstrate each value with respective colleagues and customers. In order to drive our company culture, we are aligned with 4 core values; We act with integrity, we work together We care, and We strive for excellence. These core values underpin our professional behaviors and expected standards in the workplace. Reporting to the Executive Housekeeper, this role is responsible for supporting the direction and coordination of all activities of the Housekeeping Department to achieve maximum efficiency and to ensure guest comfort and needs are met and hotel guests are provided a high-quality service delivery. The Assistant Housekeeper is to take on all responsibilities and accountabilities of the Executive Housekeeper in his/her absence.
This is a full-time position at Crown Towers, and you will be working 80 hours per fortnight.
About you:
We welcome applications from all backgrounds and identities. You’ll bring:
- Extensive hotel operational experience, and relevant experience in a supervisory, management position in a similar role in a superior hotel.
- Experience in managing teams to meet key performance objectives, introducing and implementing procedures.
- Strong organisational and time management skills with the ability to multi-task.
- Comprehension of all health & safety requirements to provide a safe work environment, with acute focus on compliance and best practice.
- Knowledge of OPERA Property Management Systems is preferred Career.
Qualifications
- Tertiary Qualifications in Hospitality or business-related qualification preferred.
- Certificate IV in Training & Assessment would be advantageous.
Additional Information
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
