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Assistant General Manager

The NRMA
Tasmania
Full time
3 weeks ago

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature. 

Strahan is a small town and working port that serves as the gateway to the stunning UNESCO Tasmanian Wilderness World Heritage Area. Located approximately 4.5 hours from Hobart or Launceston, Strahan Village is located in the heart of Strahan and offers an abundance of character and unique stories of the area’s pioneering history. With 132 guest rooms, 4 food and beverage outlets and the award winning Gordon River Cruises experience, this unique destination offers every opportunity to fall in love with the charm and beauty of Tasmania’s west coast.

Job Description

Reporting to the General Manager, you’ll step into a hands-on, full-time Assistant General Manager role where you’ll be a key driver of operational excellence and guest satisfaction at Strahan Village. With four distinct food & beverage outlets on site, this role places a strong emphasis on food & beverage operations. You’ll leverage your significant experience and work with the Restaurant & Bar Managers to oversee daily operations across all outlets, ensuring the highest standards of service, quality, and guest engagement. Your expertise will be central to maintaining consistency, driving service excellence, and delivering memorable dining experiences that set Strahan Village apart. 

You’ll bring your leadership skills to the forefront, guiding and inspiring your team while shaping every aspect of the guest experience. Your passion for hospitality and tourism will shine through in the details of daily operations, as you foster a culture of excellence and teamwork. If you’re ready to make a real impact and help create unforgettable stays in one of Tasmania’s most iconic destinations, this is your opportunity. 

What you’ll do:

What you’ll bring:  

What’s in it for you? 

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! 

Know you belong: 

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

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