Assistant Retail Manager - Oxford St

About our Business

Since our humble thrift shop beginnings, we’ve come a long way in the second-hand space, growing into a global reuse champion and driver of the Thrift Proud™ movement. As champions of reuse, we’re committed to keeping one-of-a-kind finds out of landfill and helping people reuse, repurpose and upcycle – to experience the joy of thrift shopping for the good of hip pockets, and the planet. But how we do it, and the people that we do it with, matters a great deal.

About the Role

Reporting to the Store Manager, you will be part of the leadership team of our first ever boutique team in our new Darlinghurst store.:

• Overseeing the day-to-day functions of the sales floor or production room
• Creating an enticing display of leather jackets, tying in fun bags, jewellery and shoes
• Coaching a team member on how to provide amazing service at our registers
• Leading by example and role-modelling outstanding customer service by meeting and engaging with our wonderful customers
• Welcoming and training new team members into our business, supporting them to succeed and grow in their roles.
• Leading a team safety meeting

About You

To ensure you can hit the ground running, you will have a mix of the following:

• Availability for full time hours across Monday to Sunday on a 3-week rotating roster.
• Prior experience managing teams in a fast-paced environment – you might have worked in retail, hospitality, or other customer-focused industries.
• An eye for fashion and a creative flair – you enjoy discovering unique pieces and integrating them into your own individual style.
• Passion for secondhand shopping – you are a thrifter and passionate about making secondhand, second nature.
• Strong communication, coaching and leadership skills – you know how to empower and inspire your team to achieve their goals.
• Impact driven – you want to make an impact on your team and your community.
• Customer focused – we make service count, so you will need to be passionate about providing an exceptional experience at every interaction with our valued customers and donors.
• Eager to learn – you are always looking to find a better way, adapt and improve.
• Do the right thing – you are passionate about standing up for what’s right and doing what you say you will.
• Celebrate uniqueness – we are made up of people from many different backgrounds, so you recognise that we all have something special to contribute.

We are a team of thrifters, always searching for the unique and one-of-a-kind finds. With training, career development, and bonus opportunities, and discounts across a range of retailers, travel and attractions our team is a great one to be a part of. You’ll positively impact team members, customers, donors, your community, and the environment.

Apply now!

Please note, further processes such as police checks may form part of the application process. Due to the high volume of applications received, only shortlisted applicants will be contacted.