Assistant Store Manager
Overview
As an Assistant Store Manager, you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
- Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
- Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
What You'll Bring to the Table
- Minimum 18+ years old
- Possess at least A Level / SSCE/ Diploma or above preferred
- Minimum 4 years of total retail experience; with a preference for candidates with previous store leadership roles.
- Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
- Proven communication skills (written and verbal) to successfully connect with store team, operations managers, District Managers & corporate partners
- Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
- Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
- Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
- Desire to succeed in a high growth, fast-paced retail environment
- The work environment and physical demands described here are representative of but not limited to those that an employee will encounter while performing the essential functions of this job.
- Ability to climb and descend ladders carrying merchandise daily
- Ability to lift 15kg or more with assistance daily
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.
Job Category: Retail
