Create your best future and join Westpac as an Associate, GTS Client Service
What’s the role?
As an Associate in our Global Transaction Services (GTS) Client Service team, you’ll play a key role in supporting a portfolio of Real Estate and Consumer & Industrials institutional clients, ensuring their banking experience is seamless, responsive, and tailored to their needs. This full-time position is based in Sydney and offers the opportunity to work closely with Relationship Managers and internal teams to deliver high-quality service across a range of transactional banking products. You’ll manage client enquiries, oversee service delivery, and contribute to process improvements that enhance the way we support our clients. If you’re passionate about client service and thrive in a dynamic, collaborative environment, this role offers a rewarding career path.
What do I need?
We’re looking for someone who’s client-focused, solutions-oriented, and ready to make a meaningful impact. You’ll bring:
- Strong relationship management and communication skills.
- Experience supporting Real Estate and Consumer & Industrials institutional clients, ideally across transactional banking, lending, or financial markets.
- A proactive approach to identifying and resolving client issues.
- Ability to collaborate effectively across teams and stakeholders. Solid understanding of banking systems, processes, and compliance standards.
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
