Company Description
Where cutting-edge science meets heartfelt care.
Genea are world leaders in Fertility treatment, we have been providing industry leading success rates for over 35 years and are passionately committed to providing exceptional care to every single patient. With over 50 specialists on our team working Australia wide, Genea is a growing business constantly working to innovate, lift the bar and continually improve outcomes for our patients.
At the core of our business are our people, we work hard to create a workplace that is inclusive, engaging and diverse. Genea is a certified Inclusive Employer (24/25) and Family Friendly Certified workplace, we offer numerous benefits to our staff and truly value the contribution of each individual employee
Job Description
We currently have an opportunity for an experienced Fertility Nurse to join our Melbourne City Clinic, supporting our team as the ANUM.
Genea Nurses provide frontline care to our patients, supporting them along every step of their Fertility treatment. This role is unique, you be working in an office environment interacting with our patients both over the phone and face to face. Alongside clinical duties, a significant proportion of your role will involve providing patient care, support and education.
On a daily basis your role will involve:
- Providing subject matter expertise to the team of Nurses, assisting with complex scenarios and escalations
- Liaising with doctors to resolve any issues or escalations from the Nursing team.
- Administration support, generating reports and reviewing data.
- Patient face to face interviews and phone chats
- Collaborating with doctors and scientists coordinating care, working together to tailor unique treatment plans for each patient.
- Providing instructions to patients for the self administration of IVF drugs
- Providing results to patients over the phone and support at any point required
- Maintaining accurate patient records, clinical data entry and general administration duties associated with the role
- Preparing for and assisting specialists with procedures
Qualifications
We are seeking an experienced Fertility Nurse (with a current AHPRA registration) who is looking to further expand their skills and move into a leadership role. You will have strong clinical skills, but also strong people skills as large component of this role involves support and counselling. We are looking for empathetic Nurses, who can build rapport and provide genuine, authentic care to our patients.
As this role is office based you will need also strong administration skills and technical competence - at Genea we work across a number of different IT systems which you will need to learn.
Additional Information
Our staff tell us it is the people they work with that makes them stay, the Genea family. That, and our exceptional success rates. It is pretty special working for one of Australia's leading IVF clinics.
And what's in it for you?
We know it's important to look after our staff, so Genea offers a number of perks including;
- Social club – Join up and you will be invited to attend regular events throughout the year. A great way to meet and socialise with the broader Genea family.
- Glow - Our online recognition and rewards portal. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
- Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
- Certified Family Friendly workplace 2024/25 – including 12 weeks paid parental leave after 6 months regardless of gender, flexible work arrangements, access to parents at work for support and access to prima for support.