Contract TypeFull time, Permanent
RegionMelbourne (Support Office)
Job FamilySupport Office|Job Category Retail Operations
What you'll do
What we can do for you
At Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture.
In 2024, we were proudly recognised as one of Australia’s Best Places to Work for the second consecutive year and ranked 16th on Fortune’s list of the World’s 25 Best Workplaces.
Here’s a taste of just some of our perks:
- Quarterly bonus scheme
- Two free pairs of glasses each year
- On-site free parking
- Birthday, Volunteer, Professional Development and Paid Parental Leave
- Health & Wellbeing programs
- Fully funded social club – provides a wide range of activities throughout the year
So, if you like the sound of working for a company that’s dedicated to improving the lives of both their people and customers – we think you’d look good at Specsavers.
The Role & Team
The Audiology Relationship Manager role sits within the wider Audiology department in the Western Australia region. Reporting into the Director of Audiology Retail, you will support approximately 40 stores within the region. You will serve as the primary contact for our Audiology joint venture partners, providing operational support and implementing strategies to maximise store performance.
As the Audiology Relationship Manager your adaptability and proactive approach is key. You will need to demonstrate strong leadership, commercial insight, and a natural talent for relationship-building to effectively inspire and support our Partners. Your responsibilities will include managing your portfolio of stores, driving the region’s annual plan, and identifying opportunities for growth.
Since this role is field-based, regular travel will be required.
The skills we are looking for:
- A strong career history to date within retail operations or consultative field-based role within the retail industry
- Experience/exposure in dealing with multi-site and multi-ownership business (i.e. franchising) will be highly desirable
- Ability to analyse and utilise an extensive suite of reporting tools, to lead, coach, motivate and develop our Partners to optimise trading performance
- Demonstrated capability to operate autonomously while effectively collaborating with key stakeholders and cross-functional Retail Support teams
- Demonstrated experience improving performance in regards to customer service levels
About Us
Specsavers are rated the market leader for eye tests, the retailer of choice for contact lenses and one of the fastest growing hearing providers in Australia and New Zealand. We are on a continual mission to transform eye and hearing health by eliminating preventable vision loss and blindness, including Glaucoma and Diabetes, through improved prevention and early detection, as well as providing accessible and affordable hearing care.
At Specsavers we believe a diverse, inclusive, and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn’t fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.
Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do. We like to think it’s a fun and positive place to work – why not have a look for yourself https://join.specsavers.com/au/department/support-office/
Applicants for the role are required to have current working rights as per, relevant government legislation.
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