Join us and experience Bunnings from the other side of the counter!
What’s in it for you when you’re part of our team:
Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About the role:
We have an exciting opportunity to join our Credit Services WA team as a Banking & Admin Cashiering Officer on a 13-month contract . This role plays a vital part in ensuring the smooth and accurate processing of customer payments across our PowerPass and 30-Day account platforms, supporting our retail and commercial customers across Australia and New Zealand.
Please note, the role may include early starts from 5am, depending on business needs.
What’s involved:
- Daily allocation of payments for all PowerPass and 30-Day accounts across Australia and New Zealand
- Managing high volumes of customer and store queries via phone and email
- Supporting online access queries and PowerPass card administration with a 24-hour turnaround
- Maintaining multiple inboxes, and managing cash application tasks
- Resolving complex payment issues and providing accurate receipting
- Liaising with internal teams such as Loss Prevention, IT, Accounting, Credit, and Store Operations
- Ensuring all administrative tasks are completed with accuracy and attention to detail
Who we’re looking for:
You’re someone who thrives in a fast-paced, team-oriented environment and brings a customer-first mindset to everything you do.
You’ll need:
- Strong attention to detail and data entry skills
- Excellent communication and problem-solving abilities
- Ability to manage competing priorities and meet deadlines under pressure
- Knowledge of Oracle/COS systems and intermediate Excel skills (preferred)
- A positive, proactive attitude and a commitment to delivering great service
You’ll be part of a workplace where you’ll feel like you belong.
Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. If you have the experience, skills and a passion to grow but don't necessarily nail every single point in the job description, please still apply. Contact us at [email protected] and a member of the team will be in touch.
About Us
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We’re a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.
By joining our passionate and diverse team, you’ll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you’re ready to roll up your sleeves and build something great together, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
