As the world’s largest family of luxury hotels, we take immense pride in being true ambassadors of the InterContinental® brand. With decades of international expertise and local insights, our passion for luxury travel transcends cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels boasts a distinctive style and ambiance, where we seize every opportunity to offer our guests personal and enriching experiences. Welcome to the world’s most international luxury hotel brand, and to IHG.
What's the Job?
As Banquet Supervisor, you will coordinate all conference and event activities, ensuring that quality service and high standards are maintained to deliver a memorable guest experience. You will also be responsible for adhering to government regulations related to health, safety, and other requirements, ensuring that every event is executed flawlessly and in compliance with all relevant guidelines.
Your Day-To-Day
- Oversee daily banquet operations, ensuring efficient event setups and optimal staffing.
- Lead, coach, and develop your team through regular feedback and performance reviews.
- Train staff to meet company standards and comply with all regulations.
- Support HR processes, including performance management and development.
- Participate in Banquet Event Order (BEO) meetings to share updates and plan for upcoming events.
- Liase with guests to ensure expectations are exceeded.
What we need from you
- Full working rights in Australia without restrictions (a kind reminder sponsorship is not available for this role)
- Tertiary qualifications in Hotel Management, or a related discipline
- 4+ years’ related experience, including banquet operations and F&B supervisory experience
- Strong verbal and written communication
- Must have valid Responsible Service of Alcohol NSW Competency Card (RSA)
- Strong leadership, problem solving in a fast pace, reasoning, motivating, organisational and training abilities.
- Able to carry out multiple tasks and responsibilities at the same time, think fast work- related problems and come up with immediate solutions, remain composed even under the strictest of conditions, enforce the standards and policies of the restaurant on other members of staff.
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you will become part of our ever-growing global family.
We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
