About the position
Our Bar and Gaming team play an important part to our Club operations. Wests New Lambton currently have a casual opportunity available for a customer focused individual. Wests Bar and Gaming operations provide quality service to our members and guests in both indoor areas and thoughtfully appointed outdoor spaces, including designated smoking areas. Key responsibilities include:
- Provide friendly customer service
- Assist members and guests with Club enquiries
- Assist with cleaning of any floor spills
- Maintain cleanliness of amenities and public areas
- Collect glasses from the floor and return to bar areas for cleaning
- Assist beverage and gaming operations
This position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday.
As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning.
Certifications required: RSA & RCG
As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.
About you
You thrive in a fast-paced work environment, making our members and guest feel welcome and at home in our venues is your priority. The presentation and cleanliness of our venues is important to you and working nights and weekends fits with your work/life balance. Large team environments appeal to you and with previous customer service experience working with people is enjoyable.
About us
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.
Being an employee of The Wests Group will give you access to the following perks and benefits:
- Flexible work options AND paid Parental Leave
- Wellbeing Leave
- First Nations Cultural Leave Above-award wages, paid overtime and penalty rates for weekends and public holidays
- Paid traineeships and leadership development courses
- Access to complete a nationally recognised Cert 3 in Hospitality with our training partner Allara Learning (Eligibility requirements apply) - SIT30622 Certificate III in Hospitality (JobReady - Culinary) | Allara Learning
- 40% discount off meals for club employees
- $25 per month for an all-access Balance Collective membership (access to all clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added bonus, this offer extends out to your partner as well!
- Discount accommodation rates at The Executive, The Gateway and The Anchorage Hotel & Spa
- 15% Discount at Reflections Holiday Parks
- Discounted nib Health Insurance
- 24/7 Employee Assistance Programs
- Free annual flu vaccinations
We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
