We are seeking an experienced Bottle Shop Manager to lead the team at our new retail liquor outlet, located at The Wray Hotel. In this leadership role, you will oversee all bottle shop operations, drive sales, manage supplier relationships, and uphold high standards of service and presentation. Reporting to the Venue Manager and Operations team, you will play a key role in establishing and growing the bottle shop's reputation within the local community.
Key Responsibilities
· Oversee daily bottle shop operations, ensuring smooth customer experience and retail efficiency
· Handle ordering, deliveries, stock control and inventory management
· Build and maintain positive relationships with supplies and distributors
· Drive sales and meet KPI’s through effective merchandising, product knowledge and customer engagement
· Recruit, train and lead high-performing, friendly and approachable retail team
· Work closely with the venue manager to support venue goals
· Deliver exceptional customer service and uphold a passion for service excellence
· Maintain high standards of presentation, cleanliness and store layout
· Ensure full compliance with RSA, licensing, health and safety, and company policies
· Lead by example and cultivate a proactive, professional, and customer-focused team culture
Experience and Qualifications
· Previous management experience in a similar bottle shop or retail liquor environment
· Strong leadership and interpersonal skills with hands on approach
· High level of organisation and time management
· Valid Approved Managers Card
If you are enthusiastic about contributing to the success of a vibrant and growing hospitality group, please apply below by attaching your resume and cover letter. We look forward to hearing from you!
Job Type: Full-time
Pay: $74,000.00 – $80,000.00 per year
Benefits:
- Employee discount
- Professional development assistance
- Visa sponsorship
Work Authorisation:
- Australia (Preferred)
Work Location: In person
