Do you love working in a fast-paced café environment and delivering great customer experiences? Gloria Jean’s Coffees at Maitland Central is on the lookout for a friendly and enthusiastic Café Assistant to join our team.
This casual role is ideal for someone who enjoys working with people, takes pride in cleanliness, and thrives in a team-focused environment.
About the Role:
As a Café Assistant, you’ll play a key role in creating a warm, welcoming space for our customers. From making recommendations and upselling products to ensuring the store is spotless and inviting — your energy and attention to detail will help deliver the Gloria Jean’s experience every day.
Key Responsibilities:
- Deliver fast, friendly, and efficient customer service
- Promote and upsell products with confidence
- Support and represent in-store marketing campaigns
- Communicate clearly and positively with customers and team members
- Help maintain a clean and safe café environment
- Use store checklists to ensure all tasks are completed during your shift
- Follow instructions from your Shift Supervisor, Store Manager, or Company Director
- Wear the correct, clean uniform and maintain a professional appearance
What We’re Looking For:
- A positive attitude and team spirit
- Confidence interacting with customers
- Strong attention to cleanliness and presentation
- Willingness to learn and follow procedures
- Flexibility to work weekdays, weekends, and public holidays on a rotating roster
- Prior café or customer service experience is a plus but not essential
Why Join Us?
- Work with a supportive and friendly team
- Casual hours to suit your lifestyle
- Fast-paced, engaging café environment
- Opportunities for training and growth within our multi-brand franchise network
Apply Now
If you have a passion for coffee, customer service, and working in a positive team, we’d love to hear from you! Click Apply to send through your resume and join the Gloria Jean’s team at Maitland Central.
Job Type: Casual
Pay: $24.95 – $39.66 per hour
Expected hours: 3 – 38 per week
Benefits:
- Employee discount
- Employee mentoring program
- Free drinks
- Free food
Experience:
- Coffee: 1 year (Preferred)
Licence/Certification:
- Driver Licence (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
Expected Start Date: 04/08/2025
