Cafe Supervisor

TotalFusion Platinum (TFP) is the leading premium Health & Wellness club in the Southern Hemisphere and we’re looking for a dedicated Cafe Supervisor to support the Cafe and Hospitality Manager in leading our cafe team!

Are you passionate about delivering the highest levels of service in a relaxed, modern, and personalised manner? Do you thrive on working with fresh, high-quality produce, surrounded by like-minded people?

We want to set you up for success and see you thrive in your passion!

Your Impact:

• Experience in a Similar Role: Proven leadership experience in a similar setting, managing a dynamic team in a fast-paced environment.
• Exceptional Communication Skills: Skilled in leading by example, training others, and maintaining open communication.
• Focus on Quality: Dedicated to preparing and presenting high-quality food, snacks, and beverages.
• Creative and Fun: Enjoys having a laugh and bringing creativity to the workplace.
• Problem-Solving Abilities: Excellent problem-solving skills and the ability to multi-task, providing high-quality service under pressure both in person and over the phone.
• Continuous Improvement: Eager to partake in ongoing on-the-job training to improve personal and team performance.
• Strong Work Ethic: Demonstrates strong work ethic and time management skills.
• Operational Knowledge: Sound knowledge of rostering, scheduling, ordering, and maintaining stock levels.
• Food Safety: Sound understanding of food safety principles.
• Specialty Coffee and Food Passion: A passion for specialty coffee and food.
• POS Systems: Proficient in applying sound cash handling principles and using Point of Sale (POS) systems.

The TotalFusion Platinum Experience:

• Premium Facilities: Work in a revolutionary environment with Aesop-filled spacious change facilities, cutting-edge equipment, and wellness amenities that elevate our member experience.
• Innovative Culture: Thrive in a culture that values innovation, excellence, and continuous improvement, where your contributions are recognised, and your potential is unleashed.
• Supportive Environment: Be part of a team that supports each other and our members, creating a vibrant and empowering community.
• Professional Growth: Advance your career with continuous training and development programs, and a management team dedicated to enhancing your skills and supporting your career growth across the TotalFusion Australia brand.
• Holistic Lifestyle: At TotalFusion, we believe in making health and wellness a lifestyle for our members, which is why every facet of your journey with us is considered to empower your optimisation, and that of our community.

Thrive with TotalFusion:

• Customer Service: Deliver a consistently high level of customer service to each member, maintaining a safe and welcoming environment.
• Interaction and Service: Interact with customers, take orders, and serve snacks and drinks.
• Needs Assessment: Assess customers’ needs and preferences, making personalised recommendations.
• Quality Standards: Ensure that all standards are maintained at the highest level.
• Team Support: Monitor, coach, and support your colleagues with passion and fun.
• Innovation and Initiative: Encourage individuality, innovation, and initiative among your team members.

The Schedule:

• This position requires flexibility, including weekend work, in accordance with business demands.

Part of the Team:

• Complimentary TotalFusion Platinum (TFP) membership
• Ongoing professional development and coaching
• Career progression and enhancement
• Fresh, local produce and passionate people

TotalFusion Platinum (TFP):

Experience unparalleled luxury at TFP Newstead, the pinnacle of premium wellness and indulgence. TFP provides the perfect oasis for our team members to nourish their own health, wellness, and fitness with amenities such as:

• Health-conscious Cafe (Refuel)
• Rooftop Magnesium Lap Pool
• Snow Room
• Hyperbaric Chamber
• Doggy Day Care & Grooming
• Rock Climbing & Calisthenics Area
• High Altitude Training
• Infrared & Traditional Saunas
• Hot & Cold Plunge Pools / Cryotherapy / Red Light / Float
• 7 Group Fitness Studios
• Multi-level Gym Floor & Personal Training
• Day & Medi Spa
• Physiotherapy / Dietician & Health Coaching
• Concierge Medical Program
• Creche

APPLY NOW and get ready to elevate your career!

• To apply for this role, you must either be an Australian citizen or hold permanent working rights in Australia without any restrictions.

On-site • Permanent • Full-time • Mid-level Senior

Are you passionate about fitness, sales, allied health, wellness, beauty therapy, dog grooming, hospitality, customer service, or leadership? At TotalFusion, we are dedicated to creating an intentional environment so you thrive in your career. Our uniquely diverse workforce prioritises the progression, development, and culture of our people and teams. At TotalFusion, career growth is at the core of our mission. Explore current job openings and elevate your career with TotalFusion.