About the role
Officers contribute to community safety and assist offenders in finding paths for improvement in their lives. They supervise inmates in correctional facilities, including prisons and court cells throughout New South Wales.
They are required to interact with inmates and ensure the safety and security of the facility by undertaking searches, monitoring behaviours, and communicating effectively.
What will you do?
Correctional Officers work within a supportive team environment where no two shifts are the same. Some of the vital tasks you can expect to perform include:
- Carrying out daily tasks and duties following legislation, CSNSW and DCJ policies and procedures to ensure the safety, well-being, security, and rehabilitation of inmates.
- Perform daily accountability routines including muster, head checks, ongoing observation of offenders.
- Conduct searches and other detection activities to find and remove contraband from the facility or court complex, and to monitor offenders, boosting security and safety for everyone.
- Manage inmates' requests for services or escalate them on if needed.
- Supervise offender activities in their designated work, living, or approved zones, making sure everything runs in accordance with the principles of fairness, equity and efficient safe practice.
To , watch our ‘Day in the Life of a Correctional Officer' video.
We are taking application for the following locations.
- Wyong
What's in it for you?
- A comprehensive 12-week paid training course.
- Work Life Balance and Flexibility - Choose the hours and days that work best for you and easily fit your job around your other commitments.
- Earn a nationally recognized Certificate III in Correctional Practice.
- Explore exciting career development opportunities into specialized roles.
Requirements of the role:
- Minimum age of 18 years old
- Current valid Drivers Licence.
- Australia or New Zealand Citizen or Permanent Resident
- Willing to complete Certificate III in Correctional Practise.
- Meet the medical standards to be a correctional officer and have reasonable level of fitness.
- Body art or modifications on the face, scalp, ears, neck, or hands are prohibited. For this policy, the prohibited areas of the neck and hands are anything visible beyond the fastened collar or buttoned cuff of a long sleeve shirt. - Please refer to the Dress Manual for further information.
Interested in applying?
Our application guide provides clear and practical advice on navigating the recruitment process — from preparing your resume and cover letter to responding to targeted questions and interview preparation. Check it out here.
What do you need to apply?
- A cover letter (max. 1 page) addressing why you're interested in the position and highlighting your relevant skills and experience.
- An up-to-date resume (max. 2 pages)
- Answer all questions on the online application form accurately and honestly.
For more information, visit the following helpful links.
- Role requirements, pre-employment checks and videos
- Dress Manual
- Recruitment process, recruitment adjustments and talent pools
- Download the role description
- Eligibility for higher commencing salary Fact Sheet
It is important to note, that you can only apply for a Correctional Officer role with CSNSW ONCE in every 12 months and we will withdraw your application if you:
- Have applied for a Correctional Officer (Casual or Ongoing) role within Corrective Services NSW within the last 12 months.
- You are currently going through the recruitment process for another location or Correctional Officer role within a Correctional Centre.
Need help with your application?
For more information regarding the role, recruitment process or recruitment adjustments, please contact Rebecca Chippindale via [email protected] or 02 8688 7149.
Alternatively, you can reach out to Talent Acquisition, or speak to one of our advisors on 1800 810 316 (option 1) and inform us of your preferred method of communication.
Inclusion and Diversity lies at the heart of how we recruit.
We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander Peoples, women, people identifying as LGBTQIA+, culturally and linguistically diverse people, carers, and other diversity groups.
Visit our careers site for more information about Inclusion & Diversity.
Closing date:
17/8/2025 - 11:59 PM
