- Top Employer 2025
- $33.31 p/hr + super + penalty rates
- Flexible to be able to work retail hours, including all or alternate weekends
Join Australia's leading retail hearing health provider.
Bay Audio, part of Amplifon, is one of Australia's leading retail hearing health providers. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.
This position will see you collaborating as part of a team to support reaching the store sales targets while providing excellent customer service and undertaking other retail and administrative responsibilities.
What you'll be doing:
- Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check
- Build a rapport with new customers and enhance relationships with existing customers.
- Explain hearing results (training provided) and recommend the next steps
- Reconnecting with previous customers or new leads via phone-based communication
- Contributing to store targets and KPIs.
- Customer database administration (Basic Word/Excel/Outlook)
- Ad hoc duties as directed by the Store Manager
What We Are Seeking:
- A self-starter with a `can-do' attitude
- A great communicator (both written and verbal) to support our team and customers
- An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in a free hearing screen
- Availability to work retail hours, including weekends and late-night trade
In Return We Offer:
- Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends
- Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals
- Comprehensive training, career opportunities and succession planning for retail leadership roles
- Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
- Work in a business that genuinely enables you to change a customer's life every day!
- Based in a convenient shopping centre location with access to public transport and parking.
Previous sales, retail, health or education industry experience is highly regarded, but not essential. If you want more people to `Live Life at Full Volume' and believe you can make a difference, apply now!
We are committed to creating an inclusive workplace and welcome applications from diverse backgrounds, including mature aged workers. If you require any specific accommodation to be provided during the recruitment process, please let us know. Please note that for this position, you will be required to consent to a criminal background check.
