Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
Step inside life at Tyro
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About the role:
This role is responsible for delivering Tyro’s compliance monitoring program, ensuring timely reviews of marketing materials for regulatory accuracy, and providing expert advice on compliance matters. It manages complaints within regulated timeframes, oversees operations across financial crime, privacy, and credential management, and contributes to the development and improvement of compliance policies and procedures. The role also maintains accurate records, manages databases, updates documentation and supports process mapping and continuous improvement initiatives
This role is responsible for delivering Tyro’s compliance monitoring program, ensuring timely reviews of marketing materials for regulatory accuracy, and providing expert advice on compliance matters. It manages complaints within regulated timeframes, oversees operations across financial crime, privacy, and credential management, and contributes to the development and improvement of compliance policies and procedures. The role also maintains accurate records, manages databases, updates documentation and supports process mapping and continuous improvement initiatives
What you'll do:
- Deliver the compliance monitoring program in line with agreed schedules.
- Review and approve marketing materials for accuracy, grammar, and regulatory compliance within set SLAs.
- Provide guidance and advice on compliance matters.
- Manage complaints referred to the external dispute resolution body within regulatory timeframes.
- Contribute to the development and ongoing improvement of compliance manuals, policies, and procedures.
- Oversee compliance operations across financial crime, privacy, and credential management.
- Maintain accurate records, manage data entry and databases, and ensure procedures in Confluence are up to date.
- Support process mapping and continuous improvement initiatives.
What you'll bring:
- Proven experience in risk, compliance, and/or audit within technology, finance, or payments industries.
- Tertiary qualification in business, finance, law, or a related discipline.
- Background in compliance, financial services, customer service, audit, or law.
- Strong stakeholder management skills, with the ability to build effective relationships and communicate difficult messages appropriately.
- Excellent reporting, analytical, and attention-to-detail skills with a data-driven approach.
- Exceptional writing, interpretation, and communication abilities.
- Collaborative team player who works well autonomously and adapts to change.
What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
- A mix of in-office and remote working
- Learning and career development opportunities
- 16 weeks paid primary carers leave
- 12 weeks paid secondary carers leave
- Annual team-based volunteer day
- Birthday Leave
- Power Up Day (Additional day of leave)
- Weekly team social events, snacks, craft beer and wine, ping pong and video games
- Taco Tuesdays
- Mental health and wellness initiatives
- Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
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