- Full-time Maximum Term position to 31 August 2026, based at our Little Collins location
- Support AMES Australia's compliance and continuous improvement in education delivery by managing regulatory and contractual standards, maintaining the Student Management System for performance reporting, and collaborating with staff and subcontractors to enhance processes and implement changes
- Annual salary is $79,627 + 12% super
- Other benefits include:
- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)
About the role:
The Compliance and Quality Improvement Officer is responsible for ensuring adherence to education contract requirements and regulatory standards through audits, risk assessments, and continuous improvement initiatives. The role involves maintaining and enhancing the Student Management System (STRATA), supporting data integrity and reporting, coordinating internal and external audits, and collaborating with stakeholders to implement compliance changes and improve education delivery. The role also contributes to curriculum development, professional learning, and system upgrades, while providing training and support to staff to ensure consistent and effective practices across all education programs.
To be considered for this role, you will be able to demonstrate the following key selection criteria:
- Diploma in Business or related field; and a minimum of 3 years’ experience in a similar position OR
- Minimum of 5 years’ experience in a similar position, including some experience in the Education sector
- Strong knowledge and understanding of Skills First, AMEP and SEE funding programs and compliance requirements
- Strong knowledge and understanding of requirements for Validation / Moderation Activities, and Government Funded Body requirements against ASQA Delegate Standards and ASQA Standards
- Good interpersonal and critical thinking skills, including the ability to resolve issues innovatively
- Strong stakeholder management skills, including the ability to liaise effectively with internal and external stakeholders to achieve a desired outcome
- Demonstrated written communication and report writing skills
- Demonstrated ability to generate qualitative and quantitative data for internal and external audiences
- Demonstrated ability to generate and review analytics to identify trends, emerging issues and forecast issues
- Strong Customer Service skills with the capability to deal effectively with internal stakeholders
- Understanding of compliance and quality principles
- Advanced computer skills including Word, Excel (intermediary or advanced level), PowerPoint, databases, web applications and the ability to learn and train others in the use of Information Systems
- Demonstrated positive values of integrity, reliability, teamwork and professionalism and demonstrated commitment to quality and continuous improvement principles
Applications for this position will be accepted up to 6 PM on Sunday 10 August 2025, however interviews and/or other selection processes will commence as suitable applications are received.
To apply for this position please submit:
- Your current resume
- Cover letter addressing the key selection criteria outlined above
About us
AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.
AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).
AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights
