Shape the Future of Risk and Customer Outcomes
Join a diverse team building a simpler, better bank.
At the heart of our Retail Bank, the Controls and Customer Outcomes (CCO) team is driving meaningful change. We’re focused on delivering better outcomes for our customers, shareholders, and the community by embedding smarter, more sustainable business practices.
We’re looking for a Control Assurance Manager to help us lead the way.
Why this role matters:
This role is all about ensuring better risk outcomes through innovation and automation. You’ll be part of a team that’s reimagining how we manage risk – using data, technology, and continuous assurance to build a stronger, more resilient bank.
What you’ll do:
- Support and implement automated controls that improve risk and compliance outcomes across Retail Banking Services (RBS).
- Support change initiatives by ensuring new and evolving processes are underpinned by robust automated controls.
- Lead continuous assurance efforts, helping to embed a proactive, data-driven approach to risk management. Conduct and manage Control Assurance Program (CAP) testing, including test script development and reporting on findings.
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What you’ll bring:
We’re looking for someone who’s curious, analytical, and passionate about making a difference.
- Proven experience in automated/application control testing or IT general controls, with a strong operational risk mindset.
- Proficiency in SQL and a knack for using data to drive insights and decisions.
- Solid understanding of the software development lifecycle and implementation testing.
- Strong stakeholder engagement and influencing skills – you know how to bring people on the journey.
- A strategic thinker who can identify risks and opportunities and recommend practical solutions.
- Leadership capability and a collaborative, professional approach. Bonus: Advanced data analytics or programming skills.
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What’s in it for you?
- Be part of a high-impact team that’s shaping the future of risk and assurance.
- Work in a diverse, inclusive environment where your ideas are valued.
- Access to cutting-edge tools and technologies. Opportunities for career growth and development in one of Australia’s leading banks.
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Ready to do work that matters?
Apply now and help us build a simpler, better bank.
Working at CommBank
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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