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CRM & Email Marketing Manager

JD Sports
New South Wales
Full time
3 weeks ago

WHO WE ARE  

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.  

Founded in 1981 in Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.  

In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all Australian states and New Zealand, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our customers.  

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we’re seeking talented and passionate individuals to join our team. 

THE ROLE 

The CRM & Email Marketing Manager plays a critical role in shaping JD Sports’ customer engagement strategy across Australia, New Zealand, and the wider APAC region, driving personalised, high-impact communications across email and app.

You’ll lead CRM campaigns that drive retention, engagement, and conversion, turning insights into action across key touchpoints. By working closely with digital and cross-functional teams, you’ll shape data-led strategies, optimise lifecycle journeys, and ensure messaging is always sharp, relevant, and performance driven.

This role is perfect for someone who thrives in fast-paced environments and is passionate about building meaningful, measurable customer experiences.

Reporting into the Head of Digital Trade ANZ, this role is responsible for, but not limited to: 

WHAT WE’RE LOOKING FOR? 

WHAT’S IN IT FOR YOU? 

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.  

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.  

What are you waiting for? Apply today and kick start your JD Sports Journey. 

Please note, by applying for this role, you consent to us completing a Work Rights check to verify your working rights where required. 

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