Please note t hat rosters are predetermined. Before applying, please ensure you are available to cover the following roster :
Full time opportunity - 38 hours per week.
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us .
See yourself in our team
As the Customer Banking Specialist in our Belgrave Branch you’ll;
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Support customers with enquiries, maintenance on accounts and process applications for credit products
Complete Financial Health Checks to assess customers’ financial needs and identify any changes
Educate and demonstrate of our in-branch technology and digital banking options to customers
Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
Please note: This is a relief opportunity, in addition to supporting the Belgrave Branch , you will also support the Emerald, Healesville, Yarra Glen & Yarra Junction Branches. Travel required for this role.
We’re interested in hearing from people who have
Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
Excellent communication skills & t h e ability to articulate financial terms in a clear way
The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
Ability to work in retail environment that’s busy and commercially driven
A genuine interest in building a career with CommBank
With us, you’ll help customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today!
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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