Are you a people person with a natural ability to communicate with a diverse range of people, and have a friendly, professional attitude? Council is on the lookout for a vibrant and dedicated Customer Service Officer to be the friendly face and trusted voice our community relies on.
This is a fixed-term, part-time role for 2 days a week (Monday and Tuesday, 9am–3pm), to 23 December 2025—perfect for work-life balance.
There may also be an opportunity for candidates to join our casual bank, which is used to cover short-term staff absences in administration and customer service roles across Council.
If you are enthusiastic, organised, and ready to make a positive impact, we would love to hear from you!
The role will include, but is not limited to:
- directing incoming calls to appropriate departments
- directing enquiries made over the counter
- cashier duties
- undertaking other general administration duties as directed.
The successful candidate will:
- have a strong customer service focus
- create a positive customer experience for all
- be competent in the use of computer information systems
For further information regarding this position, please contact Amber Lockhart, Team Leader Records and Customer Service on 5494 1271.
About us:
Be part of an organisation that understands the importance of work life balance and offers a variety of policies and practices to support you with this. At Loddon, we firmly believe in the importance of investing in our staff.
Located in a unique and wonderful part of Central Victoria, about 175 kilometres north-west of Melbourne, Loddon Shire is home to over 7500 residents and supports a vibrant and growing agribusiness and horticulture sector. We deliver a broad range of programs and services to enhance the sustainability and liveability for the community.
To apply:
To apply for this position, please click on the “apply now” button and follow the prompts.
Applications for this position will close Monday 8th September 2025 at 5pm
