The Sunshine Coast offers a perfect blend of natural beauty and rich history, with pristine white-sand beaches, clear waterways, lush rainforests, and Heritage-listed national parks. Scenic, historic villages enhance the area's appeal, while the abundance of fresh local seafood and distinctive dining options provide a remarkable culinary experience. Coupled with a subtropical climate and exceptional nature-based activities, it is a premier destination.
ABOUT THE ROLE
This role is office based, and therefore working from home options are unfortunately unavailable.
Work hours are between 9am - 5pm Monday to Friday.
Candidate Attributes
Apply, advise on, and interpret legislation and policy standards to deliver continued high quality customer service.
Process, utilise, collate and analyse information utilising contact centre technology, and multiple applications and system databases.
Achieve team goals through being flexible, adopting continuous improvement attitude and change engagement along with participation in various regional service centre initiatives and functions as a member of a team.
Use effective communication and interpersonal skills in the workplace to achieve high customer service delivery.
**Please refer to the Position Description for the Key Outcomes and Accountabilities for this role**
How to Apply (via Smart Jobs only)
Before you submit your application please read the attached applicant information document noting in particular that QBCC can't employ anyone who is on a VISA.
Please submit your resume including the names and contact details of two referees who have a thorough knowledge of your work performance and conduct, and a cover letter (maximum of two pages) telling us why you are interested in this role and how your skills, knowledge and experience compliment this role.
Why Join QBCC?
We offer a range of benefits, including a generous 12.75% superannuation contribution, with the option to salary sacrifice personal superannuation contributions. You'll have access to our Employee Assistance Program (EAP) and Galang Place for free, confidential counselling and wellbeing support. Additionally, we support skill development through our study and research assistance scheme.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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