THE ROLE
The Scheduler has a vital role in scheduling the supervision and transportation of children to and from their family contact. All work is undertaken within the framework of Child Protection legislation, practice guidelines and best interest principles.This role may at times be required to operate outside normal office hours (at night and public holidays) with relevant overtime or time in lieu provisions applying.
ACCOUNTABILITIES INCLUDE
- Referrals: accept screened Child Protection referrals from the Family Contact and Support Unit (FC&S) Team Manager for cases where a FC&S Case Support Worker is required to facilitate a transport and/or contact between children and their families. Allocate referrals to case support workers, whilst ensuring resources are also booked, such as access rooms, cars etc
- Collaboration: engages well with families, practitioners and teams, agencies, services and the community to effectively facilitate transports and contacts. Is polite and considerate in dealing with others. Demonstrates the ability to engage with professionals in matters relating to transport and access.
- Business operations: Records information using the appropriate departmental systems (such as the Client Relationship Information System - CRIS). Uses IT and web-based applications as required, and in line with departmental guidelines and privacy principles. Seeks guidance from the supervisor, team manager and other team members when unsure of appropriate action
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
