1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care2. We believe in technology as an enabler3. We’re driven by helping customers attain better outcomes
This position is part of the Mable team.
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
To find out more, visit https://mable.com.au/
About the role
As an Analyst, Data & Insights, you won’t just crunch numbers—you’ll partner with teams across the business to uncover insights, solve problems, and help shape smarter, more human-centered services.
We’re looking for someone who’s curious, collaborative, and confident with data. Whether you’re building dashboards, deep-diving into a business challenge, or spotting opportunities in a sea of data—your work will drive real change for real people.
What makes this role special?
Impact at scale: Help shape services that support thousands of people across Australia.Growth mindset: We’ve got a well-developed AI roadmap and a culture that supports experimentation.Cross-functional collaboration: You’ll work closely with ops, product, working on projects outside reporting.Supportive team culture: Peer-to-peer reviews, knowledge sharing, and mentoring are part of our DNA.Room to grow: Whether you want to go deeper into analytics or start exploring data science, this is a great place to learn and evolve.
What you’ll do
- Build and maintain intuitive, reliable dashboards (primarily using SQL and Tableau) that track performance across key metrics.
- Dive into data to help teams across Mable understand what’s happening—and why.
- Partner with product managers, operations, and other stakeholders to explore opportunities and inform decisions.
- Identify and solve real-world problems through structured analysis and compelling storytelling.
- Design new reports and uplift existing ones, helping operations teams move toward self-service insights.
- Stay close to product and business developments, outlining data implications for new features and processes.
- Ensure all analysis aligns with Mable’s privacy and security policies.
- Contribute to a collaborative, feedback-rich analytics culture, learning from your peers!
About you
- You’ve got 1–2 years experience in data analysis with a track record of delivering actionable insights.
- You’re fluent in SQL and comfortable transforming and structuring data to get what you need.
- You know your way around Tableau or a similar data viz tool and can build beautiful, useful dashboards.
- You can explain technical concepts clearly to non-technical stakeholders—whether in a meeting or a slide deck.
- You love solving messy problems and thrive in ambiguity.
- You enjoy working cross-functionally and understand how to influence without authority.
Bonus points if you have
- Experience with Python (especially PySpark) and familiarity with Databricks.
- Exposure to machine learning projects or working closely with data scientists.
- Git knowledge or experience with version control in a data context.
We’re Switched On 💡We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our benefits
Power your career ⚡️Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave 👶Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation. Work with flexibility 🏠We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days 🌴Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday 🫶🏾Acknowledge a significant day your way with family and friends.
Be rewarded 🏆Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
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