Lillybrook Dental Surgery is a well-established, award-winning dental clinic based in Kallangur. We pride ourselves on providing exceptional dental care and exceptional patient experiences. .
We are seeking a highly organised and customer-focused Dental Receptionist/Assistant to join our friendly team. As the first point of contact for our patients, you will play a crucial role in delivering an exceptional patient experience.
What you will be doing
- Greeting and welcoming patients in a warm and professional manner
- General reception duties including phone calls, emails and processing payments
- Scheduling appointments and managing the dental practice's appointments
- Handling patient enquiries
- Maintaining accurate and up-to-date patient records
- Assisting Dentists with a variety of chairside duties
- Aiding in sterilisation procedures and to maintain infection control
- Ensuring the reception area and waiting room are well-presented and tidy
- Providing general administrative support as needed
- Aid in internal and external marketing
About you
What we are looking for
- Previous dental/administration experience would be a bonus however we are willing to train the right candidate
- Excellent communication and interpersonal skills with the ability to provide exceptional customer service
- Strong organisational and time management skills with the ability to multitask
- A friendly, professional and compassionate demeanour
- A team player with a positive attitude and a willingness to learn
What we offer
- Supportive training environment by a team of experienced and compassionate professionals who are dedicate to delivering the highest standard of care
Job Type: Casual
Pay: $22.00 – $33.00 per hour
Expected hours: No less than 24 per week
Benefits:
- Employee mentoring program
Schedule:
- 8 hour shift
- Monday to Friday
Work Authorisation:
- Australia (Preferred)
Work Location: In person
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