About Unloan
Unloan is a home loan fintech built and backed by the Commonwealth Bank of Australia. We’re on a mission to deliver Australia’s most-loved home loan experience by combining brilliant customer service with seamless digital design.
Where You Fit In
As the Lead Product Designer for Acquisition, you will report directly to the Chief Experience Officer and play a hands-on role in shaping and executing the design strategy for Unloan’s customer acquisition experiences. This includes everything from the website and onboarding processes to campaign landing pages and conversion funnels. You will collaborate closely with teams across product, engineering, marketing, and brand to create intuitive, high-performing experiences that boost customer engagement and drive growth.
What You’ll Do
Own the end-to-end design of acquisition journeys, from discovery to delivery
Mentor and manage performance of a team of designers to support capability development and career progression
Collaborate with product managers and marketers to define goals, scope work, and measure impact
Use data, research, and experimentation to inform design decisions and optimise conversion
Create wireframes, flows, prototypes, and high-fidelity UI using Figma
Lead the development of design capability, including continuous improvement of people, methodologies, tools and processes
Partner with Brand to ensure visual consistency and creative excellence across acquisition touchpoints
Manage stakeholders across Product, Engineering, Legal, Compliance, and Marketing
Demonstrate hands-on leadership by actively contributing to design work and leading by example
What You Bring
6+ years of UX/UI design experience, including leadership in acquisition or growth-focused teams
Strong communication and stakeholder management skills
Expertise in responsive web design, prototyping, and design systems
Experience using customer research, usability testing, and analytics to drive design
Ability to lead projects in an agile environment and deliver to timelines
Familiarity with financial services or regulated environments is a plus
Why Join Us
Flexible hybrid working
Competitive salary and bonus
Access to CommBank employee benefits
Opportunity to shape the future of home lending in a fast-growing fintech
Be part of a diverse, high-performing team that values creativity, autonomy, and impact
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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