Be part of a values-driven organisation that empowers people with a disability to live the life they choose. You’ll work in a supportive team environment, making a real impact every day.
About the Role
The Employment Support Advisor plays a key role in building networks and partnerships with stakeholders to recruit and support the successful placement of employees with a disability, aligned with Aruma’s business needs.
This role involves active engagement in recruitment and outreach activities across the Coffs Harbour region. Key responsibilities include attending school events such as parent-teacher nights, visiting local schools, and building relationships with NDIS service providers. The position requires occasional travel, including after-hours or weekend commitments with advance notice. Travel may occur Monday through Saturday, though this is rare and compensated with time in lieu. Mileage is reimbursed, and a company vehicle is provided when available.
A day in the life of an Employment Support Advisor…
- Develop and maintain relationships with internal and external stakeholders to identify and support employment opportunities for people with a disability.
- Collaborate with hiring managers across Aruma’s Employment portfolio to understand vacancy needs and match suitable candidates.
- Deliver proactive recruitment solutions to attract and retain candidates.
- Prepare and manage NDIS supported employment documentation, including Letters of Support, Service Agreements, and Schedules of Support.
- Ensure all employment-related data is accurately recorded and communicated in a timely manner.
What You Need to be Successful in this Role…
- Experience in recruitment, employment services, or disability support.
- Exceptional communication and relationship-building skills.
- Ability to engage with a wide range of stakeholders including families, carers, NDIS providers, and participants.
- Strong computer literacy, including experience with SharePoint, Comcare, and administrative systems.
- High attention to detail, particularly in onboarding processes and checklist management.
- Comfortable with a high volume of administrative work (approximately 75–80%).
- Ability to support participants in work readiness or supported employment programs, including meet-and-greet responsibilities and ensuring processes are followed correctly.
- Skilled in building recruitment pipelines across job boards, social media, and campaigns.
- Strong understanding of NDIS supported employment processes and documentation.
- Excellent communication and stakeholder engagement skills.
- Ability to work collaboratively across teams and manage multiple priorities.
Benefits of working with Aruma
- Competitive Salary Package: Be rewarded for your hard work with an attractive salary, plus a laptop.
- Salary Packaging: Increase your take-home pay. Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free. Salary Packaging Calculator | Accesspay
- Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
- Work-Life Balance: Enjoy the freedom to create a flexible schedule that fits your lifestyle, with options that put you in control.
- Supportive Team Environment: Focus on what you do best, with strong operational and administrative support behind you every step of the way.
- Incredible Perks: Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team.
- A Culture Like No Other: Be part of a vibrant, positive work environment filled with team-building activities and a strong sense of community.
- Call to Action: Join Aruma, where your career journey and well-being are our top priorities.
About Us
Aruma is a leading Australian for-purpose, values-driven organisation dedicated to helping people with disabilities live the life they envision. Operating across Eastern Australia, Aruma supports over 5,000 individuals, employs more than 5,000 staff, and boasts an annual turnover of around $500 million. The organisation is undergoing significant transformation as the NDIS and social and technological advancements reshape the landscape of disability support in Australia. Aruma | Disability services. Putting you first.
Ready to make a change? Apply Now!
Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.
