Guest Services – Hospital Sustainability Assistant - ESA
Part time opportunity available.
Norwest Private Hospital
We believe in the delivery of quality clinical outcomes for our patients. We have over 19000 staff who are passionate and dedicated to providing quality healthcare. We provide exceptional patient care and support for our doctors.
Our people are known for achieving exceptional clinical outcomes, transparent public reporting and positive patient feedback that leads the industry. No matter the role, every day our people make a difference to the lives of our patients and their families and it is a privilege to be part of their care.
Norwest Private Hospital is a modern hospital with a contemporary design, enhanced with the latest medical equipment to aid our doctors and nurses and support teams to deliver high quality medical care.
Our facility includes spacious single rooms with ensuites, natural light and the highest quality climate control systems to ensure the comfort of our patients. Our hospitality services include professionally created in house cooked menu options that delivers tasty and healthy food options.
Our building embraces new green technology to reduce our environmental impact, with the use of water recycling, solar panels and sensor light systems for better power consumption and safety.
When you join Healthscope, you become part of our Community of Care.
Our people are at the heart of our organisation – no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.
The Role
Norwest Private Hospital is currently seeking an experienced guest services professional to join our dynamic team in a part time capacity. We are searching for an experienced team member preferably with hospital or similar experience to work across a 3 days per week (5 hours per day) from Monday to Friday in a recycling and sustainability role.
Key responsibilities will include but not limited to:
- Sorting and separating of recycling and organic waste into appropriate waste streams
- Provide high standard of sustainable services & recyclable advice based on state and regulatory requirements
- Operate in line with infection control standards and WHS policy & procedures
- Deliver excellent customer service to staff, clients and patients
- Act in accordance with all manual handling protocols
- Assisting the production teams to ensure patient satisfaction is achieved at all times;
- Demonstrate professional practice by working according to Healthscope’s policies and processes, code of conduct and by participating in yearly performance appraisals and mandatory education. Maintain skills and standards of customer service and ensure patient confidentiality and privacy are maintained at all times.
- Supports Healthscope’s safety and quality improvement in all aspects of safety including Work Health & Safety
What you'll need to succeed
- Demonstrated experience as cleaner or infectious cleaning specialist in a hospital environment or similar
- Have enthusiasm, drive and passion to prepare and maintain an appropriate work area to the highest standard of excellence
- Time management skills
- Good communication and customer service skills;
- Attention to detail
- Previous experience in a sustainability/recycle position (desirable)
What you’ll get in return
- Employee Assistance Program (EAP)
- Close to shopping centre and public transport
- Reduced car park rates
Why Healthscope?
We care about your career at Healthscope.
No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day. We are the only national private hospital operator and healthcare provider in Australia. But why does that matter? Our team is made up of over 19,000 highly experienced people working across a range of roles and specialisations. Supported by some of the best doctors in nationally, we come together to strive for better, sharing learnings, supporting each other, celebrating successes and facing challenges together.
Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.
Come and be the difference in our patient's lives.
Applications close: 22 August 2025
