Optical & Sales – Adrenaline Optometry
We have a fantastic opportunity for a motivated person with exceptional customer service and sales skills to join our team on a casual basis. The successful candidate will demonstrate outstanding client care from start to finish and thrive in a boutique, high-end environment.
We are now in our third year of operations and are looking to expand our team. This is a hybrid role, and you will be responsible for a variety of tasks, from opening through to closing the practice.
To Apply You Must Have:
- Proven sales experience in a boutique, upscaled, or high-end retail environment (e.g. eyewear, jewellery, fashion, cosmetics, premium lifestyle brands ie Prada, Tom Ford etc.
- Ability to deliver a personalised, high-level client experience.
- Strong computer and technical skills (Microsoft Office, email, CRM systems, online ordering platforms).
- Availability to work Saturdays on a rotating roster.
Main Duties & Responsibilities:
- Provide friendly, efficient customer service and assist patients in selecting frames and discussing lens options.
- Perform dispensing duties, including measurements and order processing, to ensure the best patient experience.
- Manage online store orders: receiving, processing, packing, and coordinating shipping.
- Process payments electronically and via cash.
- Coordinate patient requests, emails, and appointments.
- Maintain stock levels and merchandising presentation.
- Uphold practice presentation and cleanliness at all times.
- Assist with administrative duties, including contact lens orders, follow-ups, and packaging.
- Work in line with practice policies and healthcare guidelines.
Skills & Experience:
- Current experience as a Sales Representative, Sales Consultant, or Sales Account Manager in a upscaled or boutique environment.
- Experience working with high-end clientele.
- Excellent communication skills, with the ability to build genuine relationships.
- Strong attention to detail and ability to work both independently and as part of a team.
- Sound mathematics knowledge for dispensing and order management.
- Experience with EFTPOS and/or HICAPS.
- A strong sense of fashion, with the ability to style eyewear to suit patients.
- Reliability, punctuality, and a positive, solutions-focused attitude.
Perks:
- Work for a family-owned practice.
- Competitive salary under the Health Professionals and Support Services Award.
- Weekend penalty rates.
- Staff discounts on eyewear.
- Ongoing onboarding and training throughout your career.
- Opportunity for subsidised Optical Dispensing training.
Job Type:
Casual (includes Saturday work on a rotating roster)
Application Questions:
- Please list the boutique, upscaled, or high-end retailers you have worked for, and briefly describe your role.
- What experience do you have working with high-end clientele?
- Please outline your technical skills with Microsoft Office, email, and online systems.
- Are you available to work Saturdays on a rotating roster?
Job Type: Casual
Pay: $32.00 – $38.00 per hour
Expected hours: 8 – 25 per week
Benefits:
- Employee discount
- Professional development assistance
Application Question(s):
- • Please list the boutique, upscaled, or high-end retailers you have worked for, and briefly describe your role.
- What experience do you have working with high-end clientele?
- Please outline your technical skills with Microsoft Office, email, and online systems.
- Are you available to work Saturdays on a rotating roster?
Work Location: In person
