Job Number25138761
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Join Our Ladies & Gentlemen - Food & Beverage Supervisor (Atria)
As one of the Ladies and Gentlemen of The Ritz-Carlton, you are an essential part of the service excellence we provide to our guests. By joining us as an F&B Supervisor at Atria, you will not only meet but exceed our guests’ expectations. You will be at the heart of delivering the legendary service that builds our reputation as a leading luxury brand. At The Ritz-Carlton, you will embody the core values of honesty and respect, while also experiencing the opportunity to flourish in your career.
The ideal F&B supervisor will lead our Ladies and Gentlemen during dinner service at our award-winning restaurant Atria and create unforgettable experiences for our guests. This dynamic and rewarding role requires a high level of flexibility, attention to detail, and a proactive approach to multitasking.
Please note that this role requires work rights in Australia to be considered.
Position Summary:
- Join our Ladies and Gentlemen and supervise the restaurant service period (PM - Dinner Operation) tending to the guests and exceeding their expectations
- Create unforgettable memories for our guests throughout the complete gastronomical experience
- Be an empowering leader by providing motivation and support to your department’s Ladies and Gentlemen
- Understand guest requirements and deliver service excellence with each customer experience
- Ensure the outlet is adequately stocked and clean at all times
- Supervise the food and beverage team in completing general operational tasks
- Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
- Plan and execute team-building activities for our associates as they are our most important assets
About You:
- An up-to-date RSA
- Nighttime availability (5pm-12am)
- Relevant experience in a supervisory role
- Working rights in Australia
- Enthusiastic to escalate your career
- Story-telling abilities
- Self-motivated, driven and energised in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at [email protected].
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
