Finance Officer– NSW Trustee and Guardian
- Ongoing vacancy. 35 hours per week
- Location: Parramatta. Flexible and remote working options available
- Clerk Grade: 3/4. Base salary $84,659 pa to $92,701 pa plus super and annual leave loading
About us
At NSW Trustee and Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.
About the team
The Financial Performance and Investments division provides a full range of financial services including budgeting, procurement, customer accounts and investment management services.
About the role
This role supports the Customer Financial Services team to deliver high-quality services across the area of paying bills, transacting on investments and securing income on behalf of NSW Trustee and Guardian customers. This role independently handles high-volume, complex customer finance transactions and provides guidance and support to internal Client Service Officers.
The Customer Financial Services team is collectively responsible for the delivery of high-quality, consistent and timely customer accounts and investment management services that are consistent with NSW Trustee and Guardian’s Customer Excellence Principles.
For more information about the position, view the role description.
About you
The ideal candidate:
- has experience in either payments processing, accounting or financial services and is passionate about supporting people with disability, vulnerable or older people
- is adaptable and willing to contribute to overall team priorities, business and customer need
- able to produce accurate and timely reports to provide updates to both internal and external stakeholders
- is comfortable working in a high-volume transaction environment
- has strong collaboration skills that will allow you to build and develop working relationships and open channels of communications across all teams in other NSW Trustee and Guardian divisions and with external stakeholders
Sound like you? We would love to hear from you!
Essential requirements
- Demonstrated experience in a related field such as finance, accounting or systems
What we offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:
- work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
- various leave options (recreation, parental, and flex leave of up to 24 days per year)
- career development including study leave and acting opportunities
- access to Fitness Passport and employee assistance program, and annual flu vaccinations
Be part of something bigger. For more information about joining us, visit the Careers page on our website.
How to apply
To apply for this role:
- complete the online application
- submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability
- answer the following targeted questions (maximum two pages):
- Describe a situation where you identified issues with a process and any recommendations you made to resolve.
- Give an example of a situation you dealt with where the priorities changed and you have needed to be adaptable and willing to contribute to overall team need
Read: writing your job application for tips with the application process.
Closing date
Applications close 11:59pm, Sunday 27 July 2025.
For enquiries, please contact Tatiana Jalba, Manager, Financial Performance and Investments 02 9174 9662 or email [email protected]
For enquiries about the recruitment process, please contact Shelli Allen, Talent Advisor on [email protected].
Please do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via the online portal will be accepted.
Please note:
- If you need an adjustment in the recruitment process, please contact People and Culture via email at [email protected]
- Offers of employment will be subject to reference checks and relevant clearances.
- A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
