Company Description
Come and join our team at Pullman Cairns International. The Pullman legacy embodies the spirit of boundless innovation, brilliances and limitless possibilities. Redefined hospitality by seeing the familiar differently! We are who we serve, we hire for personality, train for the skill. We help you grow and learn, so that work brings purpose to your life. By joining the team, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
WE SEEK OPPORTUNITIES I WE CONNECT WITH MEANING I WE MAKE AN IMPACT
Our Service spirit, call to action that brings us together with a shared purpose, we believe that true progress is collective. We embrace a shared responsibility to shape a positive and inclusive future for all. We hire for personality and train for skill.
Our esteemed hotel is centrally located in Cairns City. Our property features 324 elegantly appointed rooms, 18 versatile meeting spaces, Coco’s Kitchen and Bar, as well as in-room dining services. We’re seeking passionate, guest-focused casual, Food & Beverage Attendants to bring energy and excellence to our vibrant team.
Job Description
Join the Food & Beverage team at Pullman Cairns International as a casual Food & Beverage Attendant and bring your passion for great service to every shift. This role offers variety, with opportunities to work across Coco’s Kitchen + Bar, the Pool Bar, and banqueting events — from breakfast through to dinner and large-scale functions. With shifts available in both AM and PM periods, no two days are the same, making it a great opportunity to gain diverse experience in a premium hotel setting.
We’re looking for enthusiastic and reliable individuals who thrive in a team environment and are committed to delivering exceptional guest service. You’ll bring a guest-first mindset, attention to detail, and a positive, can-do attitude to everything you do, while supporting smooth, efficient operations across all outlets.
What you’ll be doing:
• Providing warm, attentive service across restaurant, pool bar, and event settings
• Taking and delivering food and beverage orders efficiently and professionally
• Setting up, operating, and packing down dining and function spaces
• Maintaining high standards of cleanliness, presentation, and hygiene
• Recommending menu items and upselling where appropriate
• Working collaboratively with the team to ensure smooth service delivery
• Upholding brand standards and contributing to a welcoming team culture
Qualifications
We’re seeking candidates who are passionate about growth and development, and who are ready to make a meaningful contribution to our team. If you're motivated to elevate the guest experience and be part of a leading 5-star hotel, we’d love to hear from you.
Our ideal candidate will have:
• A friendly, guest-focused attitude with a genuine love for hospitality
• Previous experience in customer service or a hospitality role
• A positive team spirit and the ability to thrive in a fast-paced environment
• A current Responsible Service of Alcohol (RSA) certification
• Flexibility to work a rotating roster including nights, weekends, and public holidays
Additional Information
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
