Are you an experienced hospitality professional who thrives in busy, customer-focused environments? We want to hear from you!
Casual rate $32.31 p/hr (Monday - Friday)- Evening & weekend penalty rates
- Complimentary daily meal
- Complimentary gym membership & staff benefits
About the role:
You'll be an all-rounder - delivering outstanding service across our diverse range of outlets, keeping dining areas looking their best, and engaging with our guests at every opportunity.
Depending on your skills and experience, you may be interested in - or selected for - one of our following areas:
Eat St. Bar - Relaxed bar & dining with a modern twist- New Town Thai Street Food - Authentic Thai flavours served fast
- Steak & Oyster Co. - Premium grill and seafood dining
- PizzAperta Manfredi - Artisan woodfired pizza by celebrated chef Stefano Manfredi
- Gelatissimo - Artisan gelato made fresh daily
- Corner Café - A bustling café known for its beautiful coffee and fresh pastries
- Southern Terrace Cafe - snack central located on our gaming floor
- Shared Services Team - focused on cleanliness, main dining areas presentation, and customer care
- Functions and Events - From corporate functions to large-scale celebrations, be part of delivering unforgettable experiences
The day-to-day:
Providing friendly, confident, and efficient service- Taking food and beverage orders with accuracy and a smile
- Serving everything from coffees to cocktails—depending on your placement
- Upselling and recommending items to enhance the guest experience
- Keeping all areas clean, well-presented, and guest-ready
- Checking in with customers to ensure they’re happy and well looked after
- Supporting your team and maintaining great communication during busy periods
Our Perfect Fit:
- Previous experience in hospitality is essential (café, restaurant, bar, or events).
- A confident communicator who enjoys talking to people
- Charismatic and outgoing - you’re not afraid to start a conversation
- A team player with a strong work ethic and eye for detail
- Passionate about great service and creating memorable moments
- Well-presented and professional at all times
- Knowledge of wine, spirits, or cocktails is a big advantage (essential for some venues)
- Dedicated to doing the job well - no shortcuts, no excuses
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Comfortable working across different venues and service styles
- Full Australian work rights
- Willingness to undertake a pre-work medical (for those working in Events).
Why Join West HQ?
At West HQ, we believe people are at the heart of everything we do. We’re proud to offer a workplace that’s inclusive, forward-thinking, and filled with passionate professionals who love what they do. Here, your growth, wellbeing, and contributions are not just valued - they're celebrated.
When you join us, you'll enjoy a range of exclusive staff benefits designed to support your lifestyle, reward your hard work, and keep you feeling your best:
Application Information
We’re not asking for a formal resume - just tell us who you are! Simply fill in your personal details and upload a short video introduction. Think of it as your chance to stand out, show us your personality, and let your energy shine through.
No pressure, just be real, be you, and show us why you’d be a great fit for the team!
Apply Today!
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