Join Our Team and Bring the Balgownie Vibe to Life!
At Balgownie Estate, we don’t just pour wine and serve food — we create memorable moments that surprise and delight our guests. We’re all about genuine hospitality, good laughs, and delivering those little ‘wow’ touches that make people come back again and again.
Right now, we’re on the lookout for vibrant Food & Beverage Attendants who love people, know how to have fun while working hard, and thrive in a team that feels more like family. If you love making someone’s day, we want to hear from you!
What You’ll Do:
- Give every guest a warm welcome, show them to the best seat in the house, and set the tone for a great experience.
- Be a menu guru — know the specials, make recommendations, and talk up our wines like a pro.
- Take orders with a smile and deliver them just as guests imagined (or even better!).
- Notice the little things — top up drinks, check in often, and make everyone feel at home.
- Keep the restaurant and event spaces sparkling, organised, and ready for anything.
- Work the POS, handle payments accurately, and upsell delicious extras when you can.
- Team up with the kitchen crew and your fellow floor legends to keep things running smoothly.
- Pitch in where needed — from setting up events to helping out at the Cellar Door with wine tastings.
What’s In It for You?
- Loads of opportunities to grow with us — we love promoting from within.
- Up to 50% off our amazing wines, dining, spa treatments & luxury stays.
- A supportive wellbeing & recognition program — your efforts don’t go unnoticed here.
- Employee Assistance Program (EAP) for when you need extra support.
- Free parking on-site, uniform provided — we’ve got you covered.
Who You Are:
- A natural people-person with a knack for making guests feel special.
- A clear, friendly communicator who loves a bit of banter with guests and the team.
- Quick on your feet — you solve problems calmly and keep things moving.
- Detail-obsessed when it comes to orders, service, and presentation.
- A flexible team player — you’re ready for breakfast shifts, dinner service, weddings, or big events.
- Comfortable using POS and following RSA & food safety standards.
- Have your own reliable transport to get to our gorgeous Yarra Valley estate.
- Have full working rights in Australia and can work weekends (because that’s when the fun happens!).
A Bit About Us:
Balgownie Estate is your ultimate luxury escape in the stunning Yarra Valley. We’re home to 70 suites, our buzzing restaurant 1309 at Balgownie, award-winning Cellar Door, and indulgent endota spa. Our guests come for the wine, the views, the unforgettable experiences — and our incredible team who make it all happen.
We’re proud winners of:
2024 Accommodation Australia – Resort Style Accommodation of the Year
2022 TAA Victoria – Regional Hotel Restaurant of the Year, Hotel Bar of the Year & HR Employee of the Year
Sound Like Your Kind of Place?
If you’re ready to roll up your sleeves, share a laugh, and help us keep raising the bar on what great hospitality looks like, we’d love to meet you.
Apply now with your resume and a cover letter that tells us about your most memorable travel experience — we love a good story!
We value a welcoming and inclusive workplace — people of all backgrounds, genders, and abilities are encouraged to apply.
Find out more: balgownie.com | Facebook | Instagram | LinkedIn
Only shortlisted candidates will be contacted.
Job Types: Part-time, Permanent, Casual
Pay: $32.23 – $60.00 per hour
Expected hours: 20 – 38 per week
Benefits:
- Employee discount
- Employee mentoring program
- Gym membership
Licence/Certification:
- Drivers License/Car (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
