Crystalbrook Byron is a 5-star resort nestled in 45-acres of magical subtropical rainforest, our resort is a celebration of nature, responsible luxury and the local environment. Join us in our mission to create a more sustainable dining experience while delighting our guests with delicious food and beverages and impeccable service.
Join the dream team at Crystalbrook Byron. We're looking for a passionate and inspiring Food and Beverage leader to bring the magic to our dining experiences.
Reporting to the General Manager, you’ll oversee the full F&B operation — including Forest restaurant and bar, Room Service, and Conferencing. You’ll be responsible for delivering memorable guest experiences while guiding a dynamic team and ensuring smooth day-to-day operations.
This role is perfect for someone with a flair for flavour, a head for strategy, and a heart for people. You’ll help shape and implement service strategies, drive team engagement, and grow revenue, all while maintaining the unique vibe that makes Crystalbrook Byron special.
If you’re ready to lead with purpose, grow with us, and take your F&B career to the next level, we’d love to hear from you.
Your superpowers include:
- Manage operations and collaborator effectiveness
- Creating an outstanding employment experience for the Food & Drink guides
- Providing a warm and genuine guest service experience
- Anticipating and responding to tricky requests & concerns in a professional and timely manner and coaching your team to do the same.
- Taking an active interest in providing on-the-job coaching and training to the Food & Drink guides.
- Oversee multiple Food and Beverage venues while managing costs within a budget and driving revenue
The position works alongside a passionate and supportive team who believe in crafting incredible culinary experiences for all guests.
We take great pride in delivering the very best dining experience in our restaurant. Because of this we are seeking a zealous, engaging and professional food and beverage wizard!
You will need to demonstrate:
- A current NSW RSA Card
- Certificate IV in Hospitality
- Recent experience in food and beverage management in a high-end environment
- Availability across a 7 day roster - AM and PM shifts
- A high standard of service and an agile, high-energy personality
- An engaging, confident and guest centric character with a natural drive to provide memorable guest experiences
More about our venues:
Forest, is our restaurant set overlooking a lush, tropical rainforest. The menu reflects our unique sense of place, with over 80% of our ingredients sourced within a three-hour drive. We believe that food is best enjoyed slowly and to share, with a bottle of locally sourced wine or vibrant cocktail in hand.
If you’re ready to take on this exciting leadership role and make a real impact, we’d love to hear from you!
The Benefits include:
You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our leadership team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include:
- A market leading 50% F&B discount across all Venues
- $99 Room rates and a generous friends and family discount
- Lifestyle benefits including extra leave and earth advocacy days
- Green future - we are committed to enhanced sustainability practices
- Dedicated Internal Mobility Programme and reward scheme
- Online learning, career enhancement and development plans
- Personalised employee support network
- Regular service recognition and team events
Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.
Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you!
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