We're on the hunt for experienced Food and Beverage Servers with a passion for exceptional customer service! As a service attendant, you’ll be the face of our store and the first point of contact with our customers. Your main goal is to deliver a top-tier experience, ensuring our guests leave with a smile.
Key Responsibilities:
- Greet and seat customers with a warm welcome
- Introduce our menus and walk through dish and drink options
- Recommend our specialties to enhance their dining experience
- Take and accurately process orders
- Deliver orders promptly and ensure satisfaction
- Follow food, hygiene, and safety standards to ensure quality service
- Inspect dishes for quality and presentation, ensuring they meet our high standards
- Address customer requests and resolve any issues or complaints
- Provide checks and process payments efficiently
- Work closely with other team members to ensure smooth operations
- Keep the floor clean and organised, clearing tables as needed
About You:
- Strong customer service skills with a friendly, approachable demeanour
- You’re a natural multi-tasker who greets everyone with a positive attitude
- Excellent problem-solving and critical thinking abilities
- A true team player who thrives in a collaborative environment
- Skilled in time management and able to stay calm under pressure
- Exceptional communication skills, both with customers and team members
- Ability to work quickly, with urgency, and maintain a high level of service
If you're passionate about providing amazing experiences and love working in a fast-paced environment, we'd love to have you on our team!
Job Types: Full-time, Part-time, Permanent, Casual
Pay: $15.59 – $32.00 per hour
Benefits:
- Employee discount
Schedule:
- Afternoon shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Underwood QLD 4119: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you describe yourself as someone who enjoys speaking to other people? And how would you describe your level of customer service?
Language:
- English (Required)
Location:
- Underwood QLD 4119 (Preferred)
Work Location: In person