About Victorian Catholic Education Authority (VCEA)
VCEA is the peak body for Catholic education in Victoria. The former Catholic Education Commission of Victoria (CECV)
was established in 1973 by the Archbishop of Melbourne and the Bishops of the Ballarat, Sale, and Sandhurst dioceses,
it was incorporated in 2006. Following a review of the CECV the renewed peak body VCEA was established in 2023 and
acts as the voice of Catholic education in state and national matters.
VCEA receives and distributes funding from state and federal governments for Catholic schools, provides strategic
leadership and planning, and ensures proper governance in Catholic education statewide. It is responsible for sector
leadership in education integrity and governance and has a Memorandum of Understanding to act as a Review Body for
Catholic schools with the Victorian Registration and Qualifications Authority (VRQA). As a Review Body, VCEA supports,
reviews, and monitors the compliance of Catholic schools with all registration, reporting and other requirements under
relevant laws.
Why work with us
As the peak body for Catholic education in Victoria, VCEA provides employees an opportunity to help shape the future of
Catholic education across the state. VCEA offers flexible working, a central city office location, competitive remuneration
with generous benefits (including tax-advantageous salary sacrifice options), and opportunities for career development
and progression.
These benefits combined with our commitment to work life balance, make VCEA an employer of choice.
About the role
The Front of House Administrator serves as the first point of contact for visitors to VCEA ensuring a welcoming and
professional environment. This position is responsible for managing front desk operations, coordinating meeting spaces,
and providing high-quality administrative support to assist in the smooth day-to-day operations.
The role supports senior executives, staff, Board and Committee members, and guests. It requires initiative, strong
attention to detail, and the ability to build and maintain positive and professional working relationships.
Due to the nature of this role, the Front of House Administrator is required to be onsite daily.
Position Title Front of House Administrator
Reports to Manager, Office of the CEO
Direct Reports No
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Key responsibilities of the role
• Serve as the first point of contact for visitors and incoming enquiries, providing a welcoming and professional
experience that reflects the values of VCEA and demonstrates a sound understanding of the organisation’s
operations and services.
- Manage all Level 6 meeting room bookings and common spaces, ensuring rooms are clean, set up, and presentation-
- Maintain meeting room schedules via Microsoft Outlook and liaise with ground floor security to ensure a smooth
- An office presence of 5 days a week
- Support event coordination and training sessions, assisting with logistics and room preparation.
- Oversee inventory management by monitoring and replenishing stationery, kitchen, and catering supplies.
- Handle all incoming and outgoing mail and deliveries efficiently.
- Provide general administrative support, including processing invoices and expense claims, data entry, filing, and
document preparation in line with VCEA procurement and record keeping protocols.
- Work closely with the Lead for Procurement and Facilities and collaborate across portfolios to support day to day
- Deliver accurate, timely information and responsive assistance to internal stakeholders to support efficient
- Work collaboratively with the broader administration team to maintain a cohesive, effective team environment.
- Provide flexible administration support across the organisation as required, including during periods of staff leave or
peak activity, to maintain continuity and productivity.
Key selection criteria
• Well-developed verbal communication and listening skills, with the ability to engage professionally and confidently
with a diverse range of stakeholders.
- Clear and accurate written communication skills appropriate to an administrative setting, including preparing clear
- Demonstrated initiative and sound judgment, with the ability to resolve routine issues and respond calmly and
- Excellent organisational skills and attention to detail, with the ability to manage competing priorities.
- Proven ability to build and maintain positive working relationships across internal teams and with external
stakeholders.
- Capacity to self-direct while remaining responsive to supervision, feedback, and shifting team priorities.
- Proficiency in Microsoft Office applications (Outlook, Word, Excel), with the ability to adapt quickly to new systems
and tools.
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Skills, qualifications, and pre-requisites
Previous A minimum of two years’ experience in administration, reception or Front of House role.
Experience/s
Qualifications -
Organisational values A commitment to the ethos, values, and mission of Catholic education and to VCEA values of
excellence, promoting the common good, integrity, and equity.
Other requirements An understanding of and commitment to the safety, wellbeing, and protection of children,
requiring that you:
a. Must hold and maintain a current Victorian Working with Children Check or be
eligible to receive same upon joining the organization.
b. Must also undergo and receive a clear National Criminal History Check (NCHC)
upon employment and during your employment with VCEA. All employees are
required not to have been charged with, nor found guilty of any offence which
would be incompatible with employment with VCEA.
Willingness to take reasonable care for your health and safety in the workplace and for the
health and safety of others who may be affected by what you do or don’t do.
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