Company Description
BETTER BEGINS HERE
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown offers a dazzling array of gaming options in a vibrant setting, with a team that works together to help guests safely enjoy elevated experiences.
We’re seeking an enthusiastic and dedicated individual to join the Gaming Machines Team as a Gaming Machines Attendant on a Part Time basis (32 - 64 hours per fortnight). The role of a Gaming Machine Attendant is one of the most dynamic and fast paced positions in the Casino, with this physical position involving plenty of activity navigating the casino to provide swift support to our customers. You will be able to pick up processes quickly and think on your feet with lightning speed, whilst maintaining high levels of customer engagement and a winning smile.
Job Description
In this role, you’ll provide joyful experiences through your genuine care for guests. As well as:
- Assisting customers with payouts, jackpots and general queries relating to the machines
- Providing information on Crown Perth’s facilities and promotions
- Ensuring the Gaming Machine areas are maintained and presented to the highest standard
- Consistently deliver exceptional service to create memorable experiences for our guests
- Display a committed, positive, and proactive attitude towards the role
- Strong attention to detail and adherence to compliance
- Develop and maintain knowledge relevant to the department and complex
Qualifications
You’ll bring the following:
- Exceptional customer service with the goal to deliver a friendly, positive, and quality experience for customers
- Confident in proactively engaging and building rapport with customers
- Ability to work in a fast paced and demanding environment with the ability to maintain professionalism
- Experience in the Gaming, Hospitality or Retail industry is preferred
Additional Information
This role requires availability to work a 24/7 rotating roster with no restrictions
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Think! About your choices. Contact Gambler's Help on 1800 858 858 www.gamblershelp.com.au
