GWS Events & Facilities Coordinator
Job ID
234115
Posted
20-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Sydney - New South Wales - Australia
- Global tech client.
- Exciting opportunity in events and facilities coordination within a fast-paced environment
- Sydney CBD | Land of the Gadigal people
About CBRE
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
About the Role:
The Events & Facilities Coordinator helps oversee the day-to-day operations of a building or facility. They are responsible for an array of responsibilities from office work, administration and customer service duties. They are part of the operations team reporting directly to the Assistant Facilities Manager.
What You’ll Do:
Facilities Soft Services Management
- Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
- Oversee soft service operation and staff – provide instruction and manage day to day responsibilities.
- Responds to client inquires, feedback, and complaints.
- Manages clients’ expectations regarding simultaneous task execution.
- Proactive and positive ‘can do’ attitude when managing workload and stakeholder expectations.
- Follows up with clients to ensure customer satisfaction.
- Performs facilities site inspections, walkthrough’s and prepares reports.
- Follows security procedures for recording contractors access. Arranges escorts as needed. Issues contractor passes and create security officer request (SOR)
- May coordinate and manage move, add, and change activities. Assists in the preparation of operating and capital budgets.
- Orders office supplies and other common use items for the location, such as kitchen supplies, printer paper, freight, and shipping supplies etc.
- Processes monthly invoices, client billings and ensures proper cost centre coding.
- Reviews periodic reports including financials and explains variances. Works with finance team to correct errors.
- To assist with Reception lunch breaks, if needed. If needed, will provide support for mailroom for part of their working week (total hours in mailroom will vary depending on the capacity and mailroom needs). During these times they will be responsible for receiving incoming parcels and mail, sort, store and organise packages to ensure professional presentation and easy to find items. Update consignment logs and parcel collection record.
Event management
- You will be the first point of contact for client's events in regards to Facilities requirements. Assisting with event set up, bump in and bump out. Meeting and greeting guests as required.
- Set up meeting room and training room as required by the organiser. Help organisers with catering set up, cleaning requirements, events furniture set up, as required.
Mobile Management
- Oversees client Mobile Management relating to requests to mobile and SIM services or replacements.
- Assist End users in Porting in/out mobile, Roaming request and taking ownership of the mobile platform. Managing inventory and liaising with telco services.
What You’ll Need:
- Ability to communicate with multiple client stakeholders in a dynamic environment.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
- Ability to write routine reports, incident report and correspondence.
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- Reacts to client requirements in a professional and efficient manner.
- Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
- Ability to understand and carry out general instructions in standard and multi-tasking situations.
- Ability to solve problems in standard situations. Requires basic analytical skills.
- Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
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