Key Responsibilities
Coffee Quality & Preparation
- Prepare and serve high-quality coffee and beverages to café standards.
- Adjust grinder and machine settings daily to ensure consistency.
- Maintain a deep knowledge of coffee beans, brewing methods, and latte art.
- Implement and maintain quality control procedures for all beverages.
Team Leadership & Training
- Supervise and mentor baristas, ensuring smooth and efficient workflow.
- Train new staff in coffee preparation, customer service, and equipment use.
- Foster a positive and collaborative team culture.
Operations & Efficiency
- Ensure the barista station is fully stocked, clean, and organised.
- Monitor daily operations of the coffee section to maintain speed and quality.
- Oversee scheduling and support the Café Manager with rostering barista shifts.
Customer Experience
- Deliver friendly, professional, and engaging customer service.
- Resolve customer complaints or issues promptly and professionally.
- Act as a brand ambassador, representing the café’s values and standards.
Equipment & Maintenance
- Conduct daily calibration and cleaning of coffee machines and grinders.
- Troubleshoot equipment issues and liaise with suppliers or technicians when needed.
- Ensure all health, hygiene, and safety standards are followed.
Skills & Qualifications
- Minimum 1–2 years’ experience as a Senior Barista / Head Barista.
- Strong knowledge of specialty coffee, milk texturing, and latte art.
- Experience supervising or training junior staff.
- Excellent communication and leadership skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and passion for coffee.
Personal Attributes
- Passionate about coffee and hospitality.
- Reliable, punctual, and professional.
- Positive attitude and team-oriented mindset.
- Strong problem-solving skills and adaptability.
Job Types: Full-time, Part-time
Pay: $24.95 – $40.80 per hour
Expected hours: 38 per week
Benefits:
- Employee discount
- Free drinks
Application Question(s):
- Are you an Australian Citizen/PR Holder?
Experience:
- Barista: 2 years (Preferred)
Work Location: In person
Expected Start Date: 01/09/2025
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